Family Engagement Specialist

Placements24; LegKraal Gate; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Medical aid

Retirement benefits

Career development

Job summary

Placements24 seeks a proactive Family Engagement Specialist for our client in Mahikeng, North West. The role builds strong relationships with families, connects them to resources, and supports well-being through field and remote coordination.

You will develop outreach strategies, conduct workshops, and collaborate with schools and healthcare providers. The role requires a relevant qualification, 3+ years’ experience, and a commitment to hybrid work.

Qualifications

• Relevant qualification in Social Work, Community Development, Psychology, or related field.
• Minimum 3 years in family support or community engagement.
• Proven ability to build rapport with diverse families.
• Strong understanding of family dynamics and challenges.
• Excellent communication, presentation, and facilitation skills.
• Driver's license and willingness to travel locally.
• Hybrid work model commitment (field + remote).

Responsibilities

• Develop and implement engagement strategies for families.
• Conduct outreach in the Mahikeng area.
• Provide information and referrals to services (education, health, social support).
• Help families navigate systems and access resources.
• Facilitate workshops and group sessions for parents.
• Build trusting relationships with diverse families.
• Collaborate with schools, health providers and community agencies.
• Maintain records of engagement activities and outcomes.
• Advocate for families' needs in the community.
• Contribute to program development and evaluation.

Skills

Interpersonal skills

Communication

Facilitation

Case management

Teamwork

Education

Social Work or related field

Tools

Microsoft Office Suite

Client management software

Job description

About the Role

Our client, an organization dedicated to strengthening families and communities, is seeking a proactive Family Engagement Specialist to join their team in Mahikeng, North West . This role focuses on building strong relationships with families, facilitating their access to resources, and supporting their overall well-being. The position involves both direct community interaction and remote coordination, offering a flexible Hybrid work arrangement. The ideal candidate will possess excellent interpersonal skills and a deep commitment to family support.

Key Responsibilities

• Develop and implement strategies to engage families in available support programs.
• Conduct outreach activities to connect with families in the Mahikeng area.
• Provide information and referrals to essential community services, including education, health, and social support.
• Assist families in navigating complex systems and accessing resources.
• Facilitate workshops and group sessions for parents and families.
• Build trusting relationships with families, understanding their unique needs and strengths.
• Collaborate with schools, healthcare providers, and other community agencies.
• Maintain accurate records of engagement activities and outcomes.
• Advocate for the needs of families within the community.
• Contribute to program development and evaluation efforts.

Requirements

• A relevant qualification in Social Work, Community Development, Psychology, or a related field.
• Minimum of 3 years of experience in family support, community engagement, or a similar role within the Community & Social Care sector.
• Proven ability to build rapport and work effectively with diverse families.
• Strong understanding of family dynamics and challenges.
• Excellent communication, presentation, and facilitation skills.
• Experience with case management principles is an advantage.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and relevant client management software.
• Valid driver's license and willingness to travel locally for outreach activities.
• Commitment to the Hybrid work model, balancing community-based and remote responsibilities.

Benefits

• Our client offers a competitive salary, comprehensive medical aid, and retirement benefits.
• We are committed to the professional development of our staff, providing ongoing training and opportunities for career growth.
• Join a supportive and dynamic team dedicated to making a positive difference in the lives of families in the North West province.
• This Hybrid role offers a balance between fieldwork and flexible remote work, contributing to a healthy work-life integration.