Fais Administration Manager

Cfs Recruitment (Pty) Ltd; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Cfs Recruitment (Pty) Ltd is seeking an FAIS Administration Manager to lead a skilled team of claims and underwriting administrators in Krugersdorp. The role focuses on FAIS compliance, driving performance, and implementing efficiency improvements to support brokers and management.

You will oversee operations, manage workflow and quality control, and make critical decisions with accountability. The ideal candidate has a strong background in claims, underwriting, and a proven leadership track

Qualifications

• 3+ years of management experience in a brokerage environment.
• Strong leadership skills with proven staff management experience.
• Solid background in claims and underwriting.
• Ability to independently run operations and make critical decisions.

Responsibilities

• Manage and lead the claims and underwriting team
• Ensure operational processes comply with FAIS regulations
• Drive performance and service excellence
• Manage workflow, quality control, and client service standards
• Support brokers and management with operational oversight
• Implement process improvements to enhance efficiency
• Make business-critical decisions with accountability and ownership

Skills

Staff management

Leadership

Claims knowledge

Underwriting

Operations management

Job description

We are looking for an impressive FAIS Administration Manager to join our dynamic insurance team in Krugersdorp!

About the role:

As the FAIS Administration Manager, you will oversee and manage a skilled team of claims and underwriting administrators. Your main responsibilities will include ensuring full FAIS compliance, driving performance and productivity, and implementing process improvements.

Key duties and responsibilities:

• Manage and lead the claims and underwriting team


• Ensure operational processes comply with FAIS regulations


• Drive performance and service excellence


• Manage workflow, quality control, and client service standards


• Support brokers and management with operational oversight


• Implement process improvements to enhance efficiency


• Make business-critical decisions with accountability and ownership

Requirements:

To be successful in this role, you will need:

• 3+ years of management experience in a brokerage environment


• Strong leadership skills with proven staff management experience


• Solid background in claims and underwriting


• Ability to independently run operations and make critical decisions