Faculty Administrator

Stellenbosch University; Stellenbosch; On-site; ZAR 350,000 - 470,000; Full time

Job summary

Stellenbosch University seeks a Faculty Administrator (Post Level 8) to support the Registrar's Division at the Stellenbosch Campus. The role focuses on enrolment operations, staff supervision, and ensuring accurate academic records across undergraduate and postgraduate programmes.

Responsibilities include liaison with the relevant faculty, managing examinations for theses, and coordinating committee reports while maintaining data integrity and policy compliance.

Qualifications

• Bachelor's Degree (NQF Level 7 or equivalent).
• Five years' relevant work experience in a higher education institution.
• Proven ability to work with high attention to detail and maintain confidentiality.
• Proven organisational, planning, prioritising and administrative skills.
• Proven ability to function effectively under pressure and to keep to strict deadlines.
• Excellent communication skills in English, and proven ability to effectively function within a multi-lingual and multi-cultural environment.
• The ability to manage problem and conflict situations in a diplomatic manner.
• Excellent interpersonal relationships with students, colleagues and other stakeholders.
• Proven computer literacy, which includes a good knowledge of the Microsoft Office package.
• Proven record of student-centered service delivery.
• The ability to work as part of a team.
• Willingness to work irregular hours at times.

Responsibilities

• Functioning as the liaison between the Centre for Academic Administration (Stellenbosch Campus) and the relevant faculty.
• Responsible for the operationalisation of the enrolment functions for the relevant faculty.
• Responsible for staff supervision and leave administration.
• Providing support to the Assistant Registrar regarding operational and strategic matters to enable the Centre to function optimally.
• Managing student administration for the applicable faculty with regard to the entire enrolment cycle of undergraduate and postgraduate students.
• Providing support to the Assistant Registrar and the Deputy Registrar to manage the quality assurance processes of the operational aspects of programme administration.
• Responsible for managing the examination process of theses of master's and doctoral programmes.
• Providing training and support to academic and PASS staff (professional, administrative, and support services) regarding programme administration processes and functions.
• Managing the integrity of programme administration processes in collaboration with faculty management, academics and PASS staff.
• Managing the review and updating of student records in order to support the management of the integrity of academic records of the relevant faculty.
• Responsible for coordinating relevant faculty committee and the compilation and communication of the related reports and documents.
• Responsible for the quality assurance of the reports and committee documents.
• Acting as secretary of ad hoc committees, the faculty committee and faculty board, and is responsible for all related tasks emanating from these committees.
• Coordinating and handling student programme inquiries and providing guidance to students, academic staff and external stakeholders.
• Responsible for the management and execution of follow-up actions with regard to outstanding programme information and documents in collaboration with the relevant academic environment.
• Providing advice to students and staff regarding SU's policies and the programme-related rules, regulations and guidelines, and ensuring that programmes' administration processes comply with the above.
• Responsible for writing reports relating to the above portfolio, which include statistical summaries on, among other things, admission, registration and qualification trends.
• Performing ad hoc tasks as operationally required.

Skills

Attention to detail

Organisational skills

Communication skills

Confidentiality

Teamwork

Microsoft Office

Problem solving

Multilingual environment

Deadline driven

Education

Bachelor's Degree (NQF Level 7 or equivalent)

Postgraduate qualification

Job description

Faculty Administrator (Post Level 8)

Department Description/Departement Beskrywing

Registrar's Division

Centre for Academic Administration (STB)

Faculty Administrator (Post Level 8)

(Stellenbosch Campus)

Ref. REG/355/0926

Duties/Pligte

• Functioning as the liaison between the Centre for Academic Administration (Stellenbosch Campus) and the relevant faculty.
• Responsible for the operationalisation of the enrolment functions for the relevant faculty.
• Responsible for staff supervision and leave administration.
• Providing support to the Assistant Registrar regarding operational and strategic matters to enable the Centre to function optimally.
• Managing student administration for the applicable faculty with regard to the entire enrolment cycle of undergraduate and postgraduate students.
• Providing support to the Assistant Registrar and the Deputy Registrar to manage the quality assurance processes of the operational aspects of programme administration.
• Responsible for managing the examination process of theses of master's and doctoral programmes.
• Providing training and support to academic and PASS staff (professional, administrative, and support services) regarding programme administration processes and functions.
• Managing the integrity of programme administration processes in collaboration with faculty management, academics and PASS staff.
• Managing the review and updating of student records in order to support the management of the integrity of academic records of the relevant faculty.
• Responsible for coordinating relevant faculty committee and the compilation and communication of the related reports and documents.
• Responsible for the quality assurance of the reports and committee documents.
• Acting as secretary of ad hoc committees, the faculty committee and faculty board, and is responsible for all related tasks emanating from these committees.
• Coordinating and handling student programme inquiries and providing guidance to students, academic staff and external stakeholders.
• Responsible for the management and execution of follow-up actions with regard to outstanding programme information and documents in collaboration with the relevant academic environment.
• Providing advice to students and staff regarding SU's policies and the programme-related rules, regulations and guidelines, and ensuring that programmes' administration processes comply with the above.
• Responsible for writing reports relating to the above portfolio, which include statistical summaries on, among other things, admission, registration and qualification trends.
• Performing ad hoc tasks as operationally required.

Job Requirements/Pos Vereistes

• Bachelor's Degree (NQF Level 7 or equivalent).
• Five years' relevant work experience in a higher education institution.
• Proven ability to work with high attention to detail and maintain confidentiality.
• Proven organisational, planning, prioritising and administrative skills.
• Proven ability to function effectively under pressure and to keep to strict deadlines.
• Excellent communication skills in English, and proven ability to effectively function within a multi-lingual and multi-cultural environment.
• The ability to manage problem and conflict situations in a diplomatic manner.
• Excellent interpersonal relationships with students, colleagues and other stakeholders.
• Proven computer literacy, which includes a good knowledge of the Microsoft Office package.
• Proven record of student-centered service delivery.
• The ability to work as part of a team.
• Willingness to work irregular hours at times.

Recommendation/Aanbeveling

• A postgraduate qualification.
• Five years' relevant work experience in a higher education institution and supervisory experience.
• In addition to English, communication skills in an official South African indigenous language.

The University is committed to employment equity (EE), and appointments will be made in line with the institutional EE Plan. Only South African citizens from the designated groups will be considered for appointment.

Stellenbosch University reserves the right not to make an appointment.

The University reserves the right to investigate qualifications and conduct background checks on all candidates.

If you have received no feedback from the University after four to six weeks of the closing date, kindly accept that your application was unsuccessful.

Enquiries about this post: Ms Leana Loxton on 021 808 9111, or at [e-mail]

Enquiries about remuneration/benefits and technical assistance with the electronic application process: Human Resources Client Services Centre on 021 808 2753 (Stellenbosch), or 021 938 9636 (Tygerberg), or at [e-mail]

CurrencyZAR Commencement Date01-Oct-2026 Closing Date11-Sep-2026 Amount of Travel Work At Home