Facility Manager

Virgin Active South Africa (Pty) Ltd; Stellenbosch; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Virgin Active South Africa (Pty) Ltd in Stellenbosch is seeking a Maintenance Head of Department to lead preventative and reactive maintenance across the club, ensuring safety and reliability of HVAC, pumps, and building systems.

You will coordinate with the Club General Manager and Regional Facility Manager, mentor maintenance staff, manage budgets, and uphold brand standards and health and safety policies.

Qualifications

• Matric (NSC) qualification.
• Advanced relevant technical qualification.
• Hands-on maintenance experience and knowledge of utilities consumption.

Responsibilities

• Perform preventative maintenance on gym equipment, HVAC, pools, water systems, and building services.
• Execute reactive maintenance and respond to emergency repairs logged in the maintenance book.
• Ensure health and safety compliance and upskill maintenance staff on site.
• Manage contractor requests with Club GM and Regional Facility Manager before PO.
• Escalate unresolved issues to Club GM and Regional Facility Manager.
• Oversee utility consumption and cost management within the club.

Skills

Maintenance experience

Team leadership

Health & Safety awareness

Problem solving

Independent worker

Education

Matric (NSC)

Advanced technical qualification

Tools

MS Office

Building management systems

HVAC controls

Pumps & valves

Electrical systems (MV)

Job description

Your Purpose....

• To evolve our purpose of inspiring people to live active lives by working towards creating a global Social Wellness Club.
• To enable exceptional member experiences within our clubs through the proactive maintenance of our facilities.
• As a member of the Maintenance team, you will be responsible for the preventative and reactive maintenance within your club.

Your Duties and Responsibilities...

• Complete preventative maintenance activities on the following equipment (but not limited to):
• • Out of Warranty Fitness Equipment
  • Swimming Pool/Spa Systems
  • Heating Ventilation Air Conditioning Systems (HVAC)
  • Hot and Cold-Water Systems
  • All building preventative maintenance tasks
  • Sauna
  • Steam Rooms
• Complete any re-active maintenance that is logged in the maintenance & Health and Safety Job book.
• Respond to all emergency repairs.
• Ensure the Maintenance Operator or Maintenance Technician (where applicable) onsite is continually upskilled to complete his/her responsibilities.
• Discuss all contractor requests if required with the Club General Manager and Regional Facility Manager before requesting a purchase order.
• Escalate any issues that can’t be resolved to the Club General Manager and Regional Facility Manager.
• Ensure the preventative maintenance within the clubs is completed in line with VASA policies & procedures.
• Fulfil duties which covers Health and Safety processes and checks required to maintain H&S compliance within the club.
• Communicate guidelines regarding the understanding of and adherence to the health & safety policy.
• Ensure that all documents regarding the health and safety policy are filed regularly and the cabinet and its contents are kept up to date.
• Communicate all operating standards to the relevant staff through their heads of departments and that they remain updated.
• Ensure that work standards, security and safety is monitored and improved in all areas of the facility.
• Conduct Health and Safety Audits as directed by the business.
• Ensuring all work carried out is done so in a safe manner, & in line with the VASA H&S policy.
• Manage all utility consumption within the club.
• Investigate and resolve high water and electricity consumption.
• Address all state of repair Brand Standards concerns in a timely manner
• Assist the Club General Manager with managing the following budgets to ensure they are not exceeded.
  • Maintenance Premises
  • Maintenance Physical Plant
  • Maintenance Pools
  • Maintenance Water Hygiene
  • Maintenance Grounds
  • Maintenance Consumables
  • Maintenance Health and Safety
  • Society Expenses

• As your HOD role, assist the club teams as and where required, and facilitate a healthy team environment.
• Fulfil the duties of an HOD within club, which includes being an MOD within the club
• Seek collaboration opportunities with fellow technical skilled colleagues within the region

Our Minimum Requirements...

We can't live without...

• Matric (NSC) qualification
• Advanced relevant Technical qualification
• Passion for maintenance and brand standards within clubs
• A minimum of 2-3 years proven maintenance experience
• Hands on experience of plumbing, electrical, HVAC, plant equipment
• Understands the importance of H&S
• Proven Experience in working independently.
• Working with Microsoft office suites, e.g. emails, word and excel
• Have a good understanding of utilities consumption
• Proven experience in managing maintenance costs
• Proven people management skills
• Proven experience in managing Health and Safety checks and processes

We'd like you to have...

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthy (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation
• Knowledge of the following equipment in installation, maintenance and operation of:
  • Chillers
  • Evaporative and cooling towers
  • Electronic controls
  • General air-conditioning systems
  • Building management systems
  • General electrical (Medium voltage)
  • Water treatment
  • Hot water vessels
  • Steam generators
  • Saunas
  • Pumps
  • Valves
  • Heat exchanges
  • Sand filtration systems
  • Plumbing
  • Carpentry and Glazing
  • Health and Safety knowledge

We'd love you to have...

• Wellness knowledge, beyond the health club
• The ability to make quick and bold decisions.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)
• Exhibit strong verbal and written communication skills.
• Proven Interpersonal and management skills.
• Good financial/admin knowledge.
• Ability to plan effectively.
• Problem solving ability
• Multi-site experience