Facilities & Workplace Experience Manager

The Focus Group; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Job summary

The Focus Group in Cape Town is seeking a Facilities Manager to oversee building operations, coordinate vendors, and manage space planning and security. You will ensure safety, compliance and smooth daily functioning of our offices, with responsibility for budgets and project moves.

In this role you will collaborate with IT for networks and AV, drive energy and waste reductions, and lead a comprehensive office move program from scope to post-move stabilization, ensuring minimal disruption and a

Responsibilities

• Oversee cleaning, security, utilities, repairs and maintenance; ensure building access, reception/visitor management, and parcel handling.
• Maintain statutory compliance (safety logs, risk assessments, fire safety, emergency procedures, drills); coordinate first-aid/fire-marshal coverage; manage incident reporting and remediation.
• Source, negotiate and manage building-related vendors (cleaning, security, maintenance, plants, catering, waste, coffee/water, veggie garden, rec room); track performance to contract and drive cost/quality improvements.
• Maintain seating plans and occupancy data; plan moves/adds/changes; ensure ergonomic standards and meeting-room readiness; partner with the Work Experience Manager on hybrid usage and future space needs.
• Own physical access systems, visitor management and CCTV coordination with landlords/IT; ensure data/privacy and security procedures are followed.
• Track energy/water/waste; drive reduction initiatives (recycling, responsible procurement) and report improvements.
• Own facilities OPEX/CAPEX budgets; forecast, manage POs/invoices and report monthly on spend, savings and vendor performance.
• Partner with IT to ensure reliable network, Wi-Fi, meeting-room AV and printing; coordinate installations and office technology during changes and the move.
• Maintain facilities policies/handbooks, H&S documentation, asset registers and business continuity plans for site incidents or disruptions.
• Build and own the office move plan (scope, timeline, budget, risks); coordinate the fit-out vendor (e.g., Design Partnership) for design, build and compliance; manage landlord liaison, dilapidations and return of the current premises; plan crate/IT moves, labeling and weekend cutover; run communications, move champions and Q&A; deliver a safe go-live and smooth post-move stabilization.

Job description

Key Responsibilities

• Oversee cleaning, security, utilities, repairs and maintenance; ensure building access, reception/visitor management, and parcel handling.
• Maintain statutory compliance (safety logs, risk assessments, fire safety, emergency procedures, drills); coordinate first-aid/fire-marshal coverage; manage incident reporting and remediation.
• Source, negotiate and manage building-related vendors (cleaning, security, maintenance, plants, catering, waste, coffee/water, veggie garden, rec room); track performance to contract and drive cost/quality improvements.
• Maintain seating plans and occupancy data; plan moves/adds/changes; ensure ergonomic standards and meeting-room readiness; partner with the Work Experience Manager on hybrid usage and future space needs.
• Own physical access systems, visitor management and CCTV coordination with landlords/IT; ensure data/privacy and security procedures are followed.
• Track energy/water/waste; drive reduction initiatives (recycling, responsible procurement) and report improvements.
• Own facilities OPEX/CAPEX budgets; forecast, manage POs/invoices and report monthly on spend, savings and vendor performance.
• Partner with IT to ensure reliable network, Wi-Fi, meeting-room AV and printing; coordinate installations and office technology during changes and the move.
• Maintain facilities policies/handbooks, H&S documentation, asset registers and business continuity plans for site incidents or disruptions.
• Build and own the office move plan (scope, timeline, budget, risks); coordinate the fit-out vendor (e.g., Design Partnership) for design, build and compliance; manage landlord liaison, dilapidations and return of the current premises; plan crate/IT moves, labeling and weekend cutover; run communications, move champions and Q&A; deliver a safe go-live and smooth post-move stabilization.