Facilitator and Client Accounts Manager

Telebest; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A client-focused company in Johannesburg is seeking a Facilitator and Client Accounts Manager. This role requires 2 to 5 years of experience in facilitation and sales within the training environment. The successful candidate will generate new business, manage client relationships, and ensure administrative tasks are completed. A valid driver's license and own vehicle are necessary. This opportunity is an excellent fit for someone looking to grow in a dynamic environment.

Qualifications

• Matriculated with a relevant tertiary qualification.
• 2 to 5 years of experience as a facilitator in business development.
• 2 to 5 years of sales experience in the training profession.
• Valid driver's license and own reliable vehicle.
• Valid driver’s license and own reliable vehicle.
• Proven history of success in sales.

Responsibilities

• Create a distraction-free environment for learners.
• Complete administrative tasks for reports.
• Generate sales prospects from existing and new customers.
• Maintain relationships with existing clients.
• Provide feedback reports to the Operations Manager.
• Build strong relationships with new clients.
• Identify customers, set up appointments, and visit their offices as and when required.
• Follow up on all visits or quotes to clients.
• Manage new business brought into the Company.
• Ensure that clients remain active with the Company.
• Monitor, follow up, and action tender or RFQ requests.
• Obtain competitor information.
• Provide daily and weekly feedback reports to the Operations Manager on activities that have transpired in the field.
• Communicate all client queries or incidents to the Operations Manager.

Skills

Facilitation skills

Sales experience in training

Relationship management

Marketing to SDFs

Report writing

Education

Matric with a relevant tertiary qualification

Job description

Our client has an opportunity available for a Facilitator and Client Accounts Manager based in Gauteng.

Requirements:

• Matric with a relevant tertiary qualification.
• 2 to 5 years’ experience as a facilitator within a business development environment.
• 2 to 5 years of Sales experience in the training profession environment.
• Experience marketing to SDF’s and BBBEE Consultants.
• Valid driver’s license and own reliable vehicle.
• Proven history of success in sales.

KPAs:

• Create an environment free from distraction that allows the learners to absorb the learning objectives.
• Ensure all administrative tasks and details for reports are completed.
• Be part of a peer review when facilitating to develop skills and add to facilitating tools.
• Generate sales prospects by identifying opportunities at appropriate existing and new customers.
• Maintain fruitful relationships with existing clients.
• Build strong relationships with new clients.
• Identify customers, set up appointments, and visit their offices as and when required.
• Follow up on all visits or quotes to clients.
• Manage new business brought into the Company.
• Ensure that clients remain active with the Company.
• Monitor, follow up, and action tender or RFQ requests.
• Obtain competitor information.
• Provide daily and weekly feedback reports to the Operations Manager on activities that have transpired in the field.
• Communicate all client queries or incidents to the Operations Manager.