Facilitator, Learning, Personal & Private Banking, Western Cape

SmartRecruiters, Inc.; Cape Town; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Standard Bank Group is seeking a Facilitator for Learning in Personal & Private Banking, Western Cape. You will design, facilitate and evaluate learning programmes to support business objectives across geographies, with a focus on digital learning and experiential delivery.

The role requires 5–7 years in Learning, facilitation experience, and qualifications in HRM or behavioural science, with assessor/moderator credentials.

Qualifications

• Minimum 5–7 years experience in Learning with demonstrated experience in Facilitating learning programmes and working with SETA’s.
• Experience in preparing for the facilitation of learning experiences and integrating digital learning approaches.
• Ability to partner with learning architects and stakeholders to position and market learning across the organisation.

Responsibilities

• Facilitate learning solutions across geographies and business units using appropriate principles and digital learning methods.
• Collaborate with stakeholders to design and deliver end-to-end learning journeys aligned with business needs.
• Assess learning impact and ensure programmes stay fit-for-purpose and measurable.

Skills

Facilitation

Assessor

Moderator

Education

NQF6 HRM

Job description

Facilitator, Learning, Personal & Private Banking, Western Cape

• Full-time
• Business Segment: Personal & Private Banking

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements for Personal & Private Banking, Western Cape. Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making.

Interpret current requirements & shifts in Centre of Expertise practice, implementing end-to-end, standard learning solutions, prioritising & ensuring alignment of CoE initiatives whilst addressing needs.

Minimum qualifications
Minimum NQF6 qualification in Human Resources Management / Behavioural Science / Social Science/ Business. In addition, Facilitation, Assessor and Moderator certifications.

Experience required

• Minimum 5 -7 years experience in Learning, with demonstrated experience in Facilitating learning programmes and working with SETA’s.
• Support a highly attractive employee experience by preparing for the facilitation of learning experiences; interrogating content and implementation approach to position a high-impact, innovative, future-fit quick-to-market and digitally driven learning experience; provide suggestions on the integration of learning into the various employee journeys.
• Support E-Learners to complete learning experiences, applying knowledge and skill to facilitate understanding, promoting a positive learning journey.
• Partner with learning architects, designers and partners across the learning landscape to understand how to position and market learning opportunities organisation-wide in a consistent manner.
• Conduct assessment and moderation for identified internally delivered qualifications aligned to quality standards and governing body requirements.
• Contribute to the assessment of learning impact on the business by providing feedback on whether the learning remains fit-for-purpose.
• Contribute to innovative and disruptive learning by curating information regarding business changes and updates and incorporating these into the delivery of sustainable learning journeys and experiences
• Facilitate learning solutions with implications across geographies and/or business units utilising appropriate principles and methodologies, leveraging digital innovation learning approaches to address capability and performance gaps.
• Support campaign implementation by researching and preparing content for the development of presentations and collateral materials, assisting with creating awareness and visibility of internal offerings/people solutions.
• Track record of successfully implementing integrated, effective People & Culture solutions, specifically in Learning in support of business specific objectives & driving for a sustainable performance in the businesses.
• Articulating Information
• Checking Things
• Developing Strategies
• Directing People
• Interacting with People
• Managing Tasks
• Providing Insights
• Showing Composure
• Taking Action
• Decision Making
• Learning Evaluation
• Learning Facilitation
• Solution Delivery
• Teaming
• Workforce Insights

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