External Sales and Admin Administrator

JenRecruitment PTY Ltd; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A recruitment agency seeks an External Sales Representative to drive sales growth by building relationships with customers. This office-based role in Cape Town requires proactive sales strategies, cold calling, and strong negotiation skills. The ideal candidate will have 5+ years of sales experience, particularly in the jewellery or watchmaking sector, and be self-motivated and goal-oriented.

Qualifications

• 5+ years of experience in sales, preferably in jewellery or watchmaking.
• Track record of achieving aggressive sales targets through new business development.
• Valid driver's license and ability to travel extensively.

Responsibilities

• Develop targeted sales strategies to achieve sales goals and grow customer base.
• Identify, research, and engage potential customers through outreach initiatives.
• Conduct regular client visits to maintain relationships and understand needs.
• Present products and negotiate sales deals ensuring customer satisfaction.

Skills

Cold calling techniques

Negotiation strategies

Communication skills

Relationship-building

Sales development

Customer service

Organizational skills

Tools

MS Office

CRM software

Job description

Job Summary

We are seeking a dynamic and motivated External Sales Representative. The ideal candidate will be responsible for driving sales growth by building and maintaining strong relationships with new and existing customers. The role requires a proactive approach to identify sales opportunities, understand customer needs, and deliver tailored solutions.

Key Responsibilities

• Develop and execute targeted sales strategies to achieve sales goals and actively grow the customer base.
• Proactively identify, research, and engage potential customers through cold calling, networking, and market outreach initiatives.
• Conduct regular visits to existing clients to maintain strong relationships and anticipate evolving needs.
• Present and demonstrate the company’s products, highlighting key features, benefits, and value propositions.
• Negotiate and close sales deals while ensuring a high level of customer satisfaction and loyalty.
• Provide outstanding customer service by promptly addressing inquiries, resolving issues, and offering product support.
• Collaborate closely with internal teams to ensure smooth order processing and on-time deliveries.
• Monitor and analyse industry trends, market conditions, and competitor activity to inform sales strategies.
• Prepare and submit accurate sales reports, including activity logs, pipeline forecasts, and customer feedback.

Qualifications and Skills

• Proven experience as an External Sales Representative or in a similar role, preferably within the jewellery or watchmaking industry.
• Demonstrated success in developing new business and expanding client portfolios.
• Strong understanding of sales principles, cold calling techniques, and negotiation strategies.
• Excellent communication, interpersonal, and relationship-building skills.
• Self-motivated, goal-oriented, and comfortable working independently.
• Strong closing skills with a consultative sales approach.
• Proficient in MS Office and CRM software.
• Valid driver’s license and willingness to travel extensively.
• Experience dealing with high-end/VIP customers, managing calls, arranging deliveries, and processing orders.
• Track record of “fetching” new business and meeting aggressive sales targets.
• Presentable, well-spoken, and professional.
• Minimum 5 years’ sales experience with the ability to learn 6,500+ product line items (including technical aspects).
• Highly energetic, serious go-getter with excellent organisational skills.

Working hours: Full time permanent position

Area: Cape Town, office based in Woodstock.

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.