EXPEDITOR

Transend Solutions Limited; Durban; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Transend Solutions Limited in Durban is seeking a proactive Expeditor to join our team. This office-based role combines customer liaison with logistics coordination, serving as the go-to contact for delivery queries and route planning insights to ensure a smooth supply chain experience.

You will support drivers, acknowledge and report vehicle events, and collaborate with the planning team to identify improvements.

Qualifications

• Supply Chain understanding gained through study or experience.
• Clear and definite communication with clients, drivers and superiors (written and verbal).
• Intermediate knowledge of Excel and Word.

Responsabilités

• Route adherence management on a daily basis.
• Liaison to stores on a daily basis.
• Handling delivery queries daily.
• Providing assistance to drivers daily.
• Vehicle event acknowledgement and reporting daily/weekly/monthly.
• Vehicle abuse management daily.
• Liaise with planning to identify and improve planning processes.

Connaissances

Supply Chain

Communication

Computer literacy

People skills

Coping with stress

Formation

Minimum Road Transport Diploma or Logistics B.com or similar qualification

Description du poste

We are looking for a proactive, solutions-oriented Expeditor to join our team in Durban.This office-based role combines elements of customer liaison, and logistics coordination. You will be the go-to contact for customer delivery queries, route planning insights, ensuring a seamless experience across the supply chain.

Summary of key job outputs / Key performance areas (KPA’s):

KPA’s: FREQUENCY / MEASUREMENT

Route adherence management. Daily

Liaison to stores. Daily

Handling delivery queries. Daily

Providing assistance to drivers. Daily

Vehicle event acknowledgement and reporting. Daily /Weekly / Monthly

Vehicle abuse management. Daily

Liaise with the planning team in order to identify and improve planning. Daily

Experience we’re looking for:

The focus of this job is on achieving results that will create tangible value for the customer. Daily functions are initially for the most part repetitive, but new and creative ways should always be sought out to achieve additional benefits. Self-assurance and the confidence to purposely drive towards results while constantly problem-solving is important. The emphasis on building rapport and relationships with individuals, clients and groups requires an outgoing, professional, poised and persuasive communication style.

The job requires the ability to act independently, a sense of urgency and the confidence to handle challenges, full commitment to the success of the business and high standards of work quality are expected in this position. The emphasis is on results and value creation to the client .The job environment is mostly constant, but it is expected of individuals to be open to new and innovative ways to satisfy the client’s requirements.

Desired skills that will be beneficial:

SKILLS COMPETENCIES

Supply Chain A clear understanding of the Supply Chain either through study or experience.

Communication Clear and definite communication ability with regards to clients, drivers and superiors (written and verbal).

Computer literacy An intermediate knowledge of Excel, Word.

People skills Ability to communicate and understand people.

Coping with stress Ability to function at optimal levels in stressful environments.

Experience required:

As this is an entry level position either one of the following is required: 1 year experience within the distribution industry or a qualification within Logistics.Exposure and intermediate understanding of Microsoft and relevant programs.

Qualifications required:

• Minimum Road Transport Diploma or Logistics B.com or similar qualification.

Pace & variety of activities:

• Certain degree of problem solving required.
• Organized individual, work within specific boundaries
• Medium paced environment
• Understanding business processes & development solutions

Focus:

• Results focus
• Idea generation, innovative and creative problem solving
• Rapport and relationship building focused on achieving results
• Providing customers with a friendly and professional update of delivery statuses.

Decision Making:

• Problem solving orientation
• Well thought out & planned decision making

DELEGATION AND LEADERSHIP STYLE

• Individual with a strong personality and that is a team player.
• Working within a team focused on specific results
• Stimulates others to action
• Clear & defined communication both internally & externally