Executive, Business Transformation – Strategic Change

Jobtailor; Johannesburg; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Jobtailor in Johannesburg seeks a Senior Transformation Lead to steer the strategic change and business transformation agenda. You will align initiatives with enterprise priorities, establish governance and KPIs, translate ambitions into concrete roadmaps, and drive end-to-end transformation with data-driven insights.

You will lead a high-performing team, coach cross-functional colleagues, and promote digitisation and automation while ensuring risk management and governance frameworks are in

Qualifications

• Postgraduate degree in Business, Commerce or Management.
• Strong financial acumen with ability to monetize strategies.
• Experience automating processes and generating commercial value using digital tools.
• Expertise in strategic change, transformation, project delivery and risk management.
• Knowledge of agile governance, KPIs, and risk management.
• Experience in digital and operational model transformation and partnerships.
• Ability to plan transformation roadmaps and strategic initiatives.
• Expertise in customer insights and data-driven decision making.
• Experience shaping growth, operating frameworks and ROI assessments.
• Expertise in change management and stakeholder engagement.

Responsibilities

• Steer strategic change and transformation agenda across the business.
• Align initiatives with business banking and enterprise priorities.
• Establish governance, decision-making, KPIs, reporting and risk management.
• Translate ambitions into plans, roadmaps, milestones and outcomes.
• Drive transformation through structured delivery and change management.
• Coordinate enablement across systems, processes and teams.
• Track execution and intervene to correct course.
• Advise on operating models, strategy, governance and controls.
• Enhance end-to-end customer experience using insights and data.
• Lead growth initiatives and evaluate returns.
• Drive client-focused innovation and adoption of digital initiatives.
• Lead, coach and empower a high-performing transformation team.
• Build organisational capability in agile delivery and stakeholder engagement.
• Oversee governance forums, dashboards, budgets and resourcing.
• Execute digitisation and promote automation and technology adoption.
• Implement governance, risk and compliance frameworks and audit readiness.
• Define and manage the business unit risk profile and critical risks.
• Develop data collection and performance improvement mechanisms.
• Manage stakeholder relationships to support aligned delivery and issue resolution.

Skills

Strategic Change Management

Business Transformation

Governance Frameworks

Customer Experience Enhancement

Agile Methodologies

Stakeholder Engagement

Leadership

Team Development

Coaching

Data Utilization

Risk Management

Project Delivery

Digital Tools

Change Management

Business Planning

Performance Improvement

Education

Postgraduate degree in Business/Commerce/Management

Tools

Automation Tools

Digital Initiatives

Data Collection Mechanisms

Reporting Dashboards

Governance Tools

Job description

• Steer the strategic change and business transformation agenda


• Align the Strategic Initiatives Book of Work with Business Banking and enterprise priorities


• Establish governance, decision-making processes, KPIs, reporting, and risk management


• Translate strategic ambitions into business plans, execution roadmaps, milestones, and measurable outcomes


• Drive transformation through structured programme delivery and change management


• Coordinate business enablement across systems, processes, and teams


• Track strategic initiative execution and intervene to correct course


• Provide expert advice on operating models, strategy, value chains, business controls, and governance frameworks


• Enhance end-to-end customer experience using customer insights and data


• Lead growth initiatives and evaluate financial and customer returns


• Drive client-focused innovation, continuous improvement, operational change, and change adoption


• Lead, coach, and empower a high-performing transformation team


• Build organisational capability in agile delivery, change leadership, and stakeholder engagement


• Oversee governance forums, reporting cycles, dashboards, financial plans, budgets, and resourcing


• Execute digital initiatives and promote digitisation, automation, and technology adoption


• Implement governance, risk, and compliance frameworks and support audit readiness


• Define and manage the business unit risk profile and critical risks


• Develop mechanisms for data collection, validation, performance improvement, and data monetisation


• Manage key stakeholder relationships to support aligned delivery and issue resolution

Requirements

• Postgraduate degree and professional qualifications in Business, Commerce and Management Studies


• Strong financial acumen and ability to commercialize and monetize strategies


• Ability to leverage digital tools and technology to automate processes and generate commercial value


• Expertise in strategic change, business transformation, project delivery, value realization, people change management, risk handling, and portfolio management


• Knowledge of agile methodologies, governance, decision-making, KPIs, and risk management


• Experience in digital and operational model transformation, strategic partnerships, and innovation


• Ability to formulate and execute business plans, transformation roadmaps, and strategic initiatives


• Expertise in customer experience, customer insights, data utilization, and customer-centric decision-making


• Experience developing growth strategies, operating frameworks, and financial/customer return assessments


• Expertise in change management, stakeholder engagement, operational change, and adoption


• Experience leading, coaching, and developing high-performing teams


• Knowledge of governance, risk, compliance, internal controls, and corporate governance frameworks


• Ability to use data insights for business planning, decision-making, performance improvement, and data monetization

Core Competencies

Demonstrates expertise in strategic change and business transformation, with a strong focus on governance, risk management, and customer experience enhancement. Proven ability to lead high-performing teams and execute digital initiatives that drive operational change and value realization.

Highest-signal resume keywords

• Strategic Change Management


• Business Transformation


• Governance Frameworks


• Customer Experience Enhancement


• Agile Methodologies

ATS Optimization Keywords

Hard Skills

• Financial Acumen


• Project Delivery


• Risk Management


• Data Utilization
  
• Change Management


• Business Planning


• Performance Improvement


• Digital Tools


• Value Realization


• Stakeholder Engagement

Soft Skills

• Coaching


• Leadership


• Team Development


• Collaboration


• Communication

Certifications & Qualifications

• Postgraduate Degree in Business


• Professional Qualifications in Management

Industry Keywords

• Business Banking


• Operational Change
  
• Customer Insights


• Strategic Partnerships


• Corporate Governance

Tools & Technologies

• Automation Tools


• Digital Initiatives


• Data Collection Mechanisms


• Reporting Dashboards


• Governance Tools