Executive Assistant to the CCO (Fintech/Payments)

Black Pen Recruitment; Cape Town; On-site; ZAR 350,000 - 500,000; Full time

Job summary

A leading recruitment agency is seeking a commercially capable Executive Assistant for a high-growth fintech company. This pivotal role requires a proactive individual to support the Chief Commercial Officer, ensuring smooth negotiations and aligning internal teams. The ideal candidate must have proven executive experience, strong financial services knowledge, and exceptional organizational skills. If you thrive in a dynamic environment and want to make an impact, this opportunity is for you.

Qualifications

• Experience in merchant onboarding and commercial negotiations.
• Familiarity with commercial deal structures.
• Experience in coordinating international business travel is a strong advantage.
• Experience with merchant onboarding and negotiations.
• Proficient in Excel and Google Workspace.
• Highly organized with strong attention to detail.
• Comfortable in a fast-paced, performance-driven environment.

Responsibilities

• Act as the coordination point between the CCO and internal departments.
• Track negotiations and follow up on stalled discussions.
• Monitor merchant onboarding progression to ensure accountability.
• Attend meetings, take minutes, and drive action-point execution.
• Identify delays in deal flow and escalate to maintain commercial continuity.
• Represent the CCO in internal meetings when required.
• Own international travel logistics for the CCO — including flights, accommodation, transport, and structured itineraries for conferences and client meetings.
• Coordinate conference schedules in advance to maintain productive pipelines during travel.
• Support the overall operational efficiency of the commercial function.

Skills

Proven EA / PA experience supporting senior leadership

Experience within fintech, payments, or financial services

Strong understanding of payment flows

Strong Excel and Google Workspace capability

Ability to confidently follow up with stakeholders

Highly organised with excellent attention to detail

Comfortable in a fast-paced environment

Negotiation skills

Tools

Google Workspace

Job description

Our client is hiring a commercially capable Executive Assistant to act as the operational right hand to their Chief Commercial Officer (CCO) in a high-growth fintech environment.

This is not a traditional administrative EA role. This position requires someone who understands how payments work, how deals move, how merchant agreements are structured, and how commercial momentum is maintained.

You will play a direct role in ensuring negotiations progress, sales pipelines remain active, internal departments stay aligned, and no commercial opportunity stalls due to lack of follow-through.

Job Type: Full-Time

Location: Cape Town

Workplace: Onsite

Responsibilities

• Proven EA / PA experience supporting senior leadership.
• Experience within fintech, payments, PSP, acquiring, or regulated financial services.
• Strong understanding of payment flows and commercial deal structures.
• Exposure to merchant onboarding and commercial negotiations.
• Ability to confidently follow up with senior stakeholders and drive accountability.
• Strong Excel and Google Workspace capability.
• Highly organised with excellent attention to detail.
• Comfortable operating in a fast-paced, performance-driven environment.

Strong Advantage

• iGaming or high-risk merchant exposure.
• Experience coordinating international business travel and conference planning
• SDR/ Lead generation experience

Responsibilities

• Act as the central coordination point between the CCO and internal departments.
• Track negotiations and proactively follow up on stalled discussions.
• Monitor merchant onboarding progression and ensure accountability across teams.
• Attend meetings, take structured minutes, and drive action-point execution.
• Identify delays in deal flow and elevate or follow up to maintain commercial continuity.
• Represent the CCO in internal meetings when required.
• Own all international travel logistics for the CCO — including booking flights, accommodation, transport, and ensuring a fully structured itinerary for conferences and client meetings.
• Coordinate conference schedules in advance to ensure productive pipelines during travel.
• Support the overall operational efficiency of the commercial function.