Executive Assistant

Teleperformance; Cape Town; On-site; ZAR 279,000 - 502,000; Full time

Job summary

Teleperformance seeks an Executive Assistant to provide high-level administrative support to the COO and senior leadership. You will manage calendars, coordinate meetings, and handle confidential information with discretion.

Strong organizational and communication skills are essential in a fast-paced environment. You will liaise with staff, clients and external stakeholders, prepare materials for meetings, and help with budgets and travel arrangements.

Qualifications

• Secretarial or admin qualification is preferred but not compulsory.
• 5+ years’ experience in a customer-centric environment.
• Proven experience as an executive assistant or similar role.
• Formal qualification in business administration or relevant field preferred but not required.

Responsibilities

• Manage executive calendars and schedules, including arranging meetings, appointments, and travel arrangements.
• Prepare and coordinate meeting agendas, presentations, and other materials needed for executive meetings.
• Act as a liaison between the executive team and staff members, clients, and external stakeholders.
• Screen and prioritize incoming correspondence, emails, and phone calls for the executives.
• Draft and proofread various documents, including emails, reports, and memos.
• Conduct research and compile information for various projects and presentations.
• Assist in the preparation and review of financial reports, budgets, and expense reports.
• Coordinate and organize company events, conferences, and seminars.
• Maintain and update confidential company records and documents.
• Handle sensitive and confidential information with the utmost discretion and professionalism.

Skills

Organizational skills

Time management

Written & verbal communication

Multitasking

Attention to detail

Independence

Problem solving

Confidentiality

Professionalism

Education

Secretarial/admin qualification

Business administration qualification

Tools

Microsoft Office Suite

Job description

Overview

As an Executive Assistant, your primary responsibility will be to provide high-level administrative support to the executive team, such as the COO or other top-level executives. You will be expected to manage a wide range of administrative tasks and ensure efficient operation of the executive office. Your role will require a high level of organizational and multitasking skills, along with the ability to handle confidential information with professionalism and discretion.

Qualifications

Education and specific training:

• Secretarial or admin qualification preferred but not compulsory


• 5 Years’ experience plus working in a customer-centric environment


• Proven experience as an executive assistant or similar role.


• A formal qualification in business administration or a relevant field is preferred but not required

Skills & Attributes

• Excellent organizational and time management skills.


• Strong written and verbal communication skills.


• Ability to prioritize and handle multiple tasks simultaneously.


• Attention to detail and accuracy in work.


• Ability to work independently with minimal supervision.


• Strong problem-solving and decision-making abilities.


• Professionalism, integrity, and confidentiality.

Technical Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Manage executive calendars and schedules, including arranging meetings, appointments, and travel arrangements.


• Prepare and coordinate meeting agendas, presentations, and other materials needed for executive meetings.


• Act as a liaison between the executive team and staff members, clients, and external stakeholders.


• Screen and prioritize incoming correspondence, emails, and phone calls for the executives.


• Draft and proofread various documents, including emails, reports, and memos.


• Conduct research and compile information for various projects and presentations.


• Assist in the preparation and review of financial reports, budgets, and expense reports.


• Coordinate and organize company events, conferences, and seminars.


• Maintain and update confidential company records and documents.


• Handle sensitive and confidential information with the utmost discretion and professionalism.