Executive

EXL; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

EXL in Cape Town is seeking a candidate to assist providers by answering questions about Benefit Plans, processing claims, and related topics.

You will communicate for additional information as needed and perform eligibility and benefit verification, delivering clear, compliant written and verbal communication.

This role emphasizes listening skills and effective dialogue to ensure accurate information exchange with healthcare providers.

Responsibilities

• Answer questions from providers regarding Benefit Plans, Claims and related topics.
• Communicate effectively for additional information as needed by providers.
• Perform eligibility and benefit verification.

Job description

• Answers questions to providers related to Benefit Plans, Claims and related topics
• To communicate effectively for additional information as needed by providers
• Perform eligibility and benefit verification
• Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication