Estate Manager: Stellenbosch

HotelJobs; Stellenbosch; On-site; ZAR 240,000 - 360,000; Full time

Benefits offered by this job

Live-in on-site accommodation

Job summary

HotelJobs seeks an experienced Estate Manager for a boutique guest farm in Stellenbosch Winelands. The role combines guest hospitality, staff management, and property maintenance with hands-on leadership.

You will supervise housekeeping, gardening and maintenance teams, coordinate guest services, and ensure high standards across cottages and communal areas. A valid driving licence is required and live-in on-site accommodation is provided.

Qualifications

• Prev. experience in guesthouse or estate management required.
• Proficient with RoomRaccoon, MS Word and Xero accounting.
• Strong organisational and problem-solving skills.
• Able to lead a small team and manage contractors.

Responsibilities

• Oversee day-to-day operations of the estate and guest facilities.
• Manage housekeeping, gardening and maintenance teams.
• Ensure high presentation across cottages, rooms and public areas.
• Coordinate guest arrivals, departures and requests.
• Supervise staff schedules and training.
• Liaise with suppliers and contractors; arrange repairs.
• Maintain health, safety and accommodation standards.
• Prepare guest communications and manage bookings records.

Skills

Highly organised

Dependable

Excellent communication

Team leadership

Independent work

Tools

RoomRaccoon

Xero

Microsoft Word

Booking platforms

Job description

ESTATE MANAGER - Stellenbosch

Overview: Our Client is a boutique guest farm in the Stellenbosch Winelands, offering stylish self-catering cottages and guest units in a peaceful rural setting.

We are looking for a capable, hands-on and highly organised Estate Manager to take responsibility for the day-to-day running of the Estate and ensure that both guest experience and estate operations are maintained to a consistently high standard.

Full-time; live-in position with accommodation provided on site. (Live-in not essential)

The Role:

The Estate Manager will oversee all aspects of the daily operation of our Client’s Estate, working closely with the owners and managing the housekeeping, gardening and maintenance teams. The role combines guest hospitality, staff management, property maintenance and general estate operations and would suit someone who enjoys being practical, showing initiative, solving problems and taking ownership.

Core Responsibilities:

• Overseeing the day-to-day running of the guest accommodation and estate
• Managing guest arrivals, departures and guest requests and queries
• Supervising and coordinating housekeeping, gardening and maintenance staff
• Ensuring cottages, guest rooms and communal areas are presented to a high standard
• Ensuring the breakfast service is managed efficiently and review of a limited lunch service option
• Managing staff schedules for 4 cleaners and 2 gardeners, duties and, training and performance and ensure compliance with health, safety and accommodation regulations
• Identifying maintenance issues and arranging repairs and contractors and some oversight of building works
• Overseeing gardens, pools and outdoor areas
• Dog and animal care – there is a Rhodesian Ridgeback and springbok on the Estate
• Checking security around the estate
• Monitoring stock, supplies and operating requirements
• Liaising with suppliers and service providers
• Managing and coordinating guest functions and estate events
• Ensuring estate policies, procedures and health and safety standards are followed to ensure compliance with legislation and guest accommodation grading
• Production of written guest communications and marketing initiatives
• Keeping of accurate records of booking, payments and expenses
• Regular liaison and reporting to the owners and sole responsibility for property when owners are away

About You:

• Highly organised and dependable
• Able to use Microsoft Word, RoomRaccoon and booking platforms and Xero accounting software
• Excellent telephone and personal skills
• Practical and comfortable managing an estate of this size
• Confident managing and motivating a small team
• Guest-focused; professional and approachable
• Able to work independently and make sensible decisions
• Proactive rather than waiting for problems to be identified
• Comfortable coordinating contractors, suppliers and maintenance work
• Detail-oriented with high standards of presentation and financial skills
• Calm and capable when dealing with unexpected situations

Position Requirements:

• Previous experience in guesthouse, boutique hotel, lodge, estate or property management is required
• Full-time; live-in position with accommodation provided on site
• A valid driving licence is required.
• At least one day of work will be on a weekend, but flexibility is required. Holidays to be taken in off peak period.