ERP & CRM Software Implementation Manager

Fusion Software; Johannesburg; On-site; ZAR 167,000 - 335,000; Full time

Job summary

Fusion Software in Johannesburg is seeking a Project Manager to drive software implementation projects from concept to delivery. You will manage timelines, budgets, risk, and quality while keeping clients satisfied and engaged throughout the lifecycle.

The role requires strong stakeholder and team leadership, excellent communication, and experience training clients on Fusion Software systems. Occasional travel to client sites within South Africa may be required.

Qualifications

• Experience leading software implementation or project delivery projects.
• Experience implementing ERP, CRM or business software solutions.
• Experience managing multiple concurrent projects and workshops.

Responsibilities

• Interface with stakeholders to guide projects from concept to delivery.
• Ensure projects meet scope, budget and deadlines while quality targets are achieved.
• Manage client satisfaction, expectations, and escalations.
• Oversee project lifecycle, timelines, risk mitigation and quality assurance.
• Coordinate with internal teams and maintain project documentation.
• Provide client training on Fusion Software systems and configurations.
• Travel to client sites within the country if required.

Skills

Project management

Stakeholder management

Client relations

Communication

Team leadership

Risk management

Training

Documentation

Problem solving

Attention to detail

Education

Project Management degree or equivalent

Tools

ERP

CRM

Business software

Job description

Fusion Software in Johannesburg is seeking a Project Manager to drive software implementation projects from concept to delivery. You will manage timelines, budgets, risk, and quality while keeping clients satisfied and engaged throughout the lifecycle.

The role requires strong stakeholder and team leadership, excellent communication, and experience training clients on Fusion Software systems. Occasional travel to client sites within South Africa may be required.