Enterprise RFP & Security Compliance Senior Analyst

Mimecast; Johannesburg; On-site; ZAR 384,000 - 480,000; Full time

Job summary

Mimecast is seeking a Customer Framework Compliance Senior Analyst for a 12‑month role in RSA. You will support the sales team by handling RFPs, RFIs, and security questionnaires, coordinating with GCO, Legal, and GTM to deliver timely, accurate responses.

You will log requests, manage SLAs, review RPS alerts, and assist in building a robust response library while staying adaptable to global sales needs.

Qualifications

• Degree or equivalent experience required.
• 1–2 years in RFP/RFI/security questionnaire management in tech.
• Strong IT networking and information security knowledge.
• Familiar with industry certifications/regulations (SOC 2, ISO, GDPR).
• Excellent written and verbal communication; detail oriented.

Responsibilities

• Respond to RFIs, RFPs and security questionnaires within SLAs.
• Coordinate quality checks and updates to response libraries.
• Create customer access requests and answer Safebase queries.
• Review Restricted Party Screening alerts and escalate as needed.
• Collaborate with GTM, Legal and GCO to craft consistent responses.

Skills

RFP/RFI management

IT networking

Communication

Multitasking

Analytical skills

Education

Bachelors degree or equivalent

Tools

Microsoft Office

Salesforce

Job description

Mimecast is seeking a Customer Framework Compliance Senior Analyst for a 12‑month role in RSA. You will support the sales team by handling RFPs, RFIs, and security questionnaires, coordinating with GCO, Legal, and GTM to deliver timely, accurate responses.

You will log requests, manage SLAs, review RPS alerts, and assist in building a robust response library while staying adaptable to global sales needs.