Our client, a leading financial services organisation, is looking for an experienced Engagement Lead to support a large-scale digital transformation programme.
The successful candidate will provide senior-level engagement and coordination across the service provider, programme stakeholders and delivery teams, helping ensure effective mobilisation, governance and continuity of delivery.
Key Responsibilities:
- Act as a senior point of coordination between the client and delivery teams.
- Support mobilisation and onboarding of specialist resources.
- Maintain alignment between delivery priorities, resources and programme objectives.
- Coordinate stakeholder engagement across business, technology and governance functions.
- Support governance, reporting and escalation processes.
- Monitor delivery capacity, resource requirements and potential constraints.
- Facilitate timely escalation and resolution of delivery issues.
- Support continuity, knowledge transfer and resource transitions.
- Ensure assigned resources operate in accordance with enterprise standards and agreed delivery practices.
- Support overall service performance and delivery alignment.
Requirements:
- Extensive experience in technology consulting, programme delivery or client engagement.
- Proven experience within large enterprise environments.
- Strong stakeholder and relationship management experience.
- Experience coordinating technology or digital delivery teams.
- Strong understanding of Agile delivery and digital transformation.
- Experience managing delivery dependencies, risks and escalations.
- Strong communication, reporting and organisational skills.
- Financial services, banking or insurance experience is highly advantageous.
Advantageous Experience:
- Enterprise-scale digital transformation.
- Software development and technology delivery.
- Financial services or insurance programmes.
- Vendor and service-provider management.
- Resource mobilisation and delivery capacity management.