Employee Relations Manager

605 Adcorp BLU a division of Adcorp Workforce; Durban; On-site; ZAR 500,000 - 800,000; Full time

Job summary

605 Adcorp BLU a division of Adcorp Workforce in Durban seeks an Employee Relations Manager to provide expertise in employee relations and ensure adherence to labour laws and internal policies. You will advise on procedures, manage disputes, and drive process improvements across the organisation.

The role requires 3–5 years of relevant experience and a Labour Relations related degree. TES experience is advantageous, with a focus on compliant governance and stakeholder service.

Qualifications

• Experience: 3–5 years in a relevant role.
• Education: Bachelors Labour Relations Management / BComm in Law/LLB / BComm HR specialising in Labour Relations.
• Specialise in Labour Relations TES environment advantageous.

Responsibilities

• Improve quality, service and outputs; advise on procedures and adherence to policies and labour law.
• Identify operational problems, determine causes and suggest improvements.
• Plan work outputs and process improvements within the area of specialisation.
• Compile reports and present inputs for managerial decision-making.
• Implement and manage fair employee relations practices aligned to business objectives.
• Stay updated on government rules and labour laws to ensure compliance.
• Collaborate with business areas to educate staff on laws and regulations.
• Provide specialist advice and support to ensure effective solutions.
• Deliver training on labour law processes for line management and HR.
• Represent the area at the Bargaining Council and CCMA processes.
• Support management in resolving disputes including union negotiations and wage talks.
• Monitor labour environment trends for clients and advise accordingly.
• Advise on compliance and risks related to labour legislation.
• Represent the organisation in client-specific union negotiations for favourable outcomes.
• Ensure accurate reporting and trends analysis for ER activities.
• Involve in risk, governance and cost-efficiency initiatives.
• Contribute to knowledge improvement and change initiatives.
• Motivate and develop direct reports; foster learning and development.
• Promote stakeholder service excellence and engagement with clients.

Education

Bachelor's degree in Labour Relations Management / BComm in Law / LLB / BComm HR (specialising in Labour Relations)

Job description

Position: Employee Relations Manager

Job Description: To provide expertise and continuously improve the quality, service and desired work outputs related to employee relations; contributing to and advising on procedures and processes that are in alignment with set employee relations policy and applicable labour legislation.

Location

Durban - Morningside

Contract Type

Permanent

Minimum Requirements

• Experience: 3 – 5 years relevant experience
• Education: Bachelors Labour Relations Management Bcomm in Law/LLB Bcomm HR (specialising in Labour Relations)
• Additional Requirements: Specialise in Labour Relations TES environment advantageous

Roles and Responsibilities

• Accountable for the improvement of quality, service and desired work outputs, advising on procedural and process improvements; enabling adherence to a set framework of policies and procedures.
• Proactively identify process related operational problems, determine cause and effect and recommend improvements to solve issues based on previous experience and an understanding of the context of the problem.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to an area of specialisation.
• Gather relevant information related to specialisation activities; collate and integrate into written reports for assessment or appraisal and present as an input to managerial reporting or decisionmaking.
• Implement, manage and enable fair employee relations practices, to enable workforce delivery related to business objectives.
• Maintain current knowledge of related government rules and regulations, including all applicable Labour laws and regulations, to ensure adherence to compliance and meet reporting requirements.
• Collaborate with different business areas to provide employees with knowledge and awareness of relevant laws, associated regulations as well as requirements.
• Identify, diagnose and recommend improvements and provide specialist advice and support; ensuring that solutions are appropriate and effective.
• Provide training and development related to Labour law processes and the application of internal policies to line management and Human Resources practitioners.
• Represent area of responsibility at the Bargaining Council and with associated CCMA processes to effectively resolve disputes.
• Provide support to management in resolving employee disputes, including union negotiations, strikes, mutual interest disputes, wage negotiations, section 189/ 197 processes and mutual separation agreements, through consultation and act as a mediator to harmonise working relations.
• Monitor and advice clients on the industrial or employee relations environment.
• Advise on adherence to the application of labour legislation, conditions of employment and other related industrial matters and highlight potential risks.
• Represent the organisation in conducting client specific union and employeerelated negotiations, facilitating a favourable outcome for the organisation.
• Ensure accurate clientspecific reporting and trends analysis for all ER activities to enable comprehensive report submission to the team and the senior manager.
• Comply with risk and governance policies and implement and provide subject matter feedback to enhance the development of processes applicable to an area of specialisation.
• Implement, evaluate, monitor and realign area specific processes, advising on compliance and delivery within the context of specified legislation.
• Provide advice and support to the business with the aim of mitigating litigation risk across impacted operational areas. Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.
• Participate in best practice forums and contribute positively to own and operational knowledge improvement related to human resources utilisation associated with an area of specialisation.
• Contribute to the successful implementation of change initiatives by making recommendations for guidelines and requirements in support of the change specific to an area of specialisation.
• Motivate, coach and develop direct reports, ensuring continuous development of human resources, creating an operational and process driven learning enabled environment.
• Contribute to a culture of stakeholder service excellence in support of an engagement strategy, which builds positive relationships and provides an opportunity for feedback and exceptional service delivery.