Embroidery Operator: Precision & Client Care

Jonsson Workwear; Cape Town; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Jonsson Workwear in Cape Town is seeking an Embroidery Operator to accurately embroider stock items, meeting customer requirements and ensuring every customer is looked after brilliantly in our depot.

You will analyze project specs, set up and run the embroidery machine with the correct threads, frame garments per the customization sheet, and maintain equipment while building strong relationships with customers and handling quotations. Weekend availability may be required.

Qualifications

• Preferably 2 years’ experience as an Embroidery operator or machinist.
• Fluent in spoken and written English
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

Responsibilities

• Analyzing and understanding project specifications and customers’ needs before starting each embroidery project.
• Deliver high-quality embroidery that meets delivery times, with exceptional attention to detail.
• Set up and run the Embroidery Machine efficiently and effectively with all the correct threads.
• Frame the garments accurately and according to the customisation sheet and customer requirements.
• Look after the embroidery machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
• Building and maintaining strong relationships with new and existing customers.
• Ensure all our products are always well stocked and merchandised to the highest standard.
• Assist customers by preparing quotations for current and future orders.
• Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
• Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
• Available to work on weekends when required.

Skills

Embroidery machine operation

Attention to detail

Time management

Customer relations

English fluency

Tools

MS Office Suite

Syspro

Job description

Jonsson Workwear in Cape Town is seeking an Embroidery Operator to accurately embroider stock items, meeting customer requirements and ensuring every customer is looked after brilliantly in our depot.

You will analyze project specs, set up and run the embroidery machine with the correct threads, frame garments per the customization sheet, and maintain equipment while building strong relationships with customers and handling quotations. Weekend availability may be required.