Embroidery Operator

Jonsson Workwear; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Jonsson Workwear is seeking an embroidery operator to join our depot team in Cape Town. You will analyze project specifications, prepare and execute embroidery with precision, and frame garments according to customer requirements.

You’ll maintain the embroidery machines, manage stock and merchandising, and assist with quotations and customer follow-ups. The role requires 2 years of embroidery experience, fluency in English, and strong MS Office skills (Excel, Word, Outlook); Syspro experience is

Qualifications

• 2 years' experience as embroidery operator or machinist preferred.
• Fluent in spoken and written English.
• Proficient in MS Office with advanced Excel, Word, Outlook; Syspro preferred.

Responsibilities

• Analyze and understand project specifications and customer needs before starting each embroidery project.
• Deliver high-quality embroidery that meets delivery times with attention to detail.
• Set up and run the embroidery machine with correct threads.
• Frame garments according to customization sheet and customer requirements.
• Maintain embroidery machine and perform basic maintenance.
• Build and maintain relationships with customers.
• Ensure products are well stocked and merchandised to high standard.
• Prepare quotations for current and future orders.
• Follow up with customers on outstanding orders and quotations.
• Process customer payments at Point of Sale and handle cash desk when required.
• Available to work on weekends when required.

Skills

Embroidery operator

MS Office (Excel/Word/Outlook)

Syspro familiarity

Tools

Syspro

Job description

Our depot stores personify our vision and focus on providing our customers with a brilliant experience. Every detail is designed with the utmost care and attention and our people are driven to create solutions for peak performance and a better life.

The main responsibilities of the role include:

• Analyzing and understanding project specifications and customers' needs before starting each embroidery project.
• Deliver high-quality embroidery that meets delivery times, with exceptional attention to detail.
• Set up and run the Embroidery Machine efficiently and effectively with all the correct threads.
• Frame the garments accurately and according to the customisation sheet and customer requirements.
• Look after the embroidery machine and conduct basic maintenance to ensure the machine is in order and runs smoothly.
• Building and maintaining strong relationships with new and existing customers.
• Ensure all our products are always well stocked and merchandised to the highest standard.
• Assist customers by preparing quotations for current and future orders.
• Following up efficiently and effectively with customers on everything related to their outstanding orders and quotations.
• Processing of customer payments at Point of Sale and taking accountability for cash desk when required.
• Available to work on weekends when required.

The experience we're looking for:

• Preferably 2 years' experience as an Embroidery operator or machinist
• Fluent in spoken and written English
• Proficient in MS Office with advanced Excel (spreadsheets), Word, Outlook; preferably also Syspro.

The type of personality that will excel:

• Exceptional attention to detail
• A "go-to" person on whom people can rely.
• Great time-management skills, with an attitude of doing whatever it takes to get the job done.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.