Elite Hotel Concierge: Guest Experience & Local Insights

Placements24; Randburg; Remote; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary commensurate with:

Medical and dental benefits

Professional development and training

Employee discounts on hotel services

Guest-centric work environment

Job summary

Placements24 seeks a charismatic Hotel Concierge in Randburg to deliver exceptional guest experiences. You will be the face of our guest services, guiding guests with local recommendations, arranging dining, transportation, and activities with precision and warmth.

The ideal candidate has proven concierge or guest-facing experience, strong communication, and a polished presentation. You will collaborate with vendors and maintain a welcoming lobby environment, ensuring memorable stays for every

Qualifications

• Proven experience as a Hotel Concierge or in a similar guest-facing role.
• Extensive knowledge of Randburg attractions, dining, and local services.
• Excellent interpersonal and communication skills with a polished presentation.
• Strong problem-solving abilities and resourcefulness.
• Ability to multitask and manage multiple guest needs simultaneously.
• Proficiency with hotel reservation systems and concierge software.

Responsibilities

• Provide information and recommendations on local attractions, dining, entertainment, and transportation.
• Arrange reservations for restaurants, tours, and guest activities with efficiency and accuracy.
• Handle guest requests, inquiries, and complaints professionally and proactively.
• Coordinate with vendors and service providers to fulfill guest needs.
• Maintain up-to-date knowledge of local events and area happenings.
• Ensure the lobby and concierge desk are well-maintained and presentable.

Skills

Interpersonal skills

Communication skills

Polished presentation

Problem-solving

Multitasking

Guest service mindset

Tools

Hotel reservation systems

Job description

Placements24 seeks a charismatic Hotel Concierge in Randburg to deliver exceptional guest experiences. You will be the face of our guest services, guiding guests with local recommendations, arranging dining, transportation, and activities with precision and warmth.

The ideal candidate has proven concierge or guest-facing experience, strong communication, and a polished presentation. You will collaborate with vendors and maintain a welcoming lobby environment, ensuring memorable stays for every