Electrical Field Service Tech – On-Site Repairs

Helderberg Personnel; Somerset West; Sur place; ZAR 180 000 - 300 000; Plein temps

Résumé du poste

Helderberg Personnel is seeking a hands-on field service technician to diagnose, repair and test equipment at client locations and in the workshop. You will act as a professional brand ambassador, provide prompt, on-site service, follow site procedures and assist with machine loading and offloading.

The role requires a Matric certificate, electrical/electronic experience, a valid driver's licence, regional travel, and strong ICT skills with MS Office.

Qualifications

• Matric certificate required; formal electrical or electronic qualification is a plus.
• Minimum 6 months hands-on experience in electrical or electronic environment with strong customer service.
• Valid driver’s licence with driving experience and own reliable vehicle; willingness to travel regionally.
• Proficient in MS Office suite (Word, Excel, Outlook).
• Strong verbal communication, presentable appearance and disciplined stock/tool management.

Responsabilités

• Diagnose, repair and test equipment at client locations and in the workshop, aiming for a zero-percent return rate; conduct warranty repairs.
• Inspect incoming units, generate service/maintenance reports with photos, submit quotes to Branch Lead.
• Deliver prompt on-site service, follow site procedures, assist clients with machine loading/offloading.
• Book machines in/out, attach tags/POD docs, maintain daily logs and workshop stock accuracy.
• Attend scheduled service calls and be available for after-hours and weekend standby duties.

Connaissances

Verbal communication

Customer service

Stock management

Formation

Matric certificate

Electrical/electronic qualification (advantage)

Outils

MS Office (Word, Excel, Outlook)

Description du poste

Helderberg Personnel is seeking a hands-on field service technician to diagnose, repair and test equipment at client locations and in the workshop. You will act as a professional brand ambassador, provide prompt, on-site service, follow site procedures and assist with machine loading and offloading.

The role requires a Matric certificate, electrical/electronic experience, a valid driver's licence, regional travel, and strong ICT skills with MS Office.