Elderly Care Support Officer

Placements24; Gqeberha; Hybrid; ZAR 134,000 - 234,000; Full time

Job summary

Placements24 is seeking an Elderly Care Support Officer in Port Elizabeth to assess needs, develop personalized care plans, and coordinate essential services within a hybrid work model.

You will provide emotional support, liaise with families, and maintain confidential records while advocating for seniors’ rights and needs in the Eastern Cape community.

Qualifications

• Previous experience in elderly care, social work, or a related field supporting vulnerable adults.
• Demonstrated empathy, patience, and a compassionate approach to care.
• Excellent communication and interpersonal skills, with the ability to build trust with seniors and their families.
• Strong organizational and time-management skills, with the ability to manage multiple cases.
• Proficiency in basic record-keeping and data entry.

Responsibilities

• Assess the needs of elderly clients and develop individualized support plans.
• Coordinate and facilitate access to essential services, including healthcare, social activities, and transportation.
• Provide emotional support and companionship to elderly individuals.
• Liaise with families and caregivers to ensure effective communication and collaboration.
• Monitor client well-being and report any concerns or changes in condition to relevant parties.
• Assist with appointment scheduling and light household organization.
• Organize and lead social engagement activities for seniors within the Port Elizabeth community.
• Maintain accurate and confidential client records.
• Advocate for the rights and needs of elderly clients.
• Stay updated on resources and best practices in elder care.

Skills

Empathy

Communication

Organizational skills

Time management

Teamwork

IT literacy

Education

Healthcare / Social services / Gerontology qualification

Tools

Basic computer applications

Job description

About the Role

Our client, a compassionate organization committed to enhancing the quality of life for seniors in Port Elizabeth , is seeking an Elderly Care Support Officer. This integral role involves providing essential support services to elderly individuals, ensuring their well-being, independence, and dignity. The Officer will liaise with families, healthcare providers, and community resources to create personalized care plans and address the diverse needs of older adults. This is a rewarding opportunity to make a significant positive impact on the lives of vulnerable seniors within the Eastern Cape . The successful candidate will possess strong empathy, excellent organizational skills, and a genuine desire to serve the elderly community. Working within a hybrid model, this role offers a balance between direct community engagement and essential administrative tasks, contributing to the overall health and happiness of residents in Port Elizabeth .

Key Responsibilities

Assess the needs of elderly clients and develop individualized support plans. Coordinate and facilitate access to essential services, including healthcare, social activities, and transportation. Provide emotional support and companionship to elderly individuals. Liaise with families and caregivers to ensure effective communication and collaboration. Monitor client well-being and report any concerns or changes in condition to relevant parties. Assist with practical tasks such as appointment scheduling and light household organization. Organize and lead social engagement activities for seniors within the Port Elizabeth community. Maintain accurate and confidential client records. Advocate for the rights and needs of elderly clients. Stay updated on resources and best practices in elder care.

Requirements

Previous experience in elderly care, social work, or a related field supporting vulnerable adults. Demonstrated empathy, patience, and a compassionate approach to care. Excellent communication and interpersonal skills, with the ability to build trust with seniors and their families. Strong organizational and time-management skills, with the ability to manage multiple cases. Proficiency in basic computer applications and record-keeping. Ability to work independently and as part of a supportive team. Understanding of the challenges faced by the elderly population in Port Elizabeth . A relevant qualification in healthcare, social services, or gerontology is preferred. Willingness to undergo background checks and adhere to strict confidentiality protocols. Flexibility to work within a hybrid model, balancing office-based duties with community visits in the Eastern Cape .

Benefits

This role offers a competitive salary and a supportive work environment focused on making a difference. Employees receive ongoing training and development opportunities, along with a comprehensive benefits package. The hybrid work model provides flexibility, allowing for a healthy work-life balance. Join our client and dedicate your skills to improving the lives of seniors in Port Elizabeth . We believe in providing exceptional care and fostering a positive environment for both our clients and our staff. This position is an opportunity to build a meaningful career in elder care within the beautiful Eastern Cape , contributing directly to the well-being of the community's most respected members.