E-commerce Product Manager

Placements24; Stellenbosch; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Hybrid work model

Career growth opportunities

Professional development

Job summary

Placements24 in Paarl, Western Cape, South Africa, is seeking an experienced E-commerce Product Manager to shape the future of our digital offerings. This hybrid role requires translating market needs and business goals into innovative product features and roadmaps, guiding the full lifecycle from ideation to launch.

You will work closely with engineering, design, marketing, sales, and support to drive growth, engagement, and conversion.

Qualifications

• Minimum of 5 years in product management with ecommerce focus
• Proven track record launching digital products
• Experience with agile (Scrum/Kanban)
• User research, market analysis and competitive intelligence
• Strong analytical, problem-solving and strategic thinking
• Proficient with Jira, Confluence and analytics tools
• Excellent communication and cross-functional collaboration
• Ability to work from Paarl hybrid office

Responsibilities

• Define product vision, strategy, and roadmap for the ecommerce platform and related digital products
• Conduct market research, competitive analysis, and user research to identify opportunities and define requirements
• Translate strategy into detailed requirements, user stories, and product specs
• Prioritize backlog and manage product development using agile methodologies
• Collaborate with engineering, design, marketing, sales, and customer support
• Monitor product performance, gather feedback, and iterate to improve engagement and conversions
• Define and track key metrics (acquisition, conversion, satisfaction)
• Stay informed about ecommerce trends and best practices
• Act as product evangelist and communicate vision to stakeholders
• Manage the product launch process and cross-team readiness

Skills

Product management

E-commerce/digital products

Agile methodologies (Scrum/Kanban)

Market research/competitive intel

Analytical/strategic thinking

Communication/presentation

Hybrid work eligibility (Paarl)

Education

Bachelor's degree in CS/Engineering/Business

Tools

Jira

Confluence

Analytics platforms

Job description

About the Role

Our client, a leading online retailer, is looking for an experienced and visionary E-commerce Product Manager to shape the future of their digital product offerings. This hybrid role, based in Paarl, Western Cape, ZA , requires a strategic thinker who can translate market needs and business objectives into innovative product features and roadmaps. You will be responsible for the entire product lifecycle, from ideation and development to launch and iteration, ensuring our client remains competitive and meets evolving customer expectations. The ideal candidate possesses a strong understanding of e-commerce technology, customer behavior, and agile development methodologies. This is a critical role for driving product innovation and market success.

Key Responsibilities

• Define the product vision, strategy, and roadmap for the e-commerce platform and related digital products.
• Conduct market research, competitive analysis, and user research to identify opportunities and define product requirements.
• Translate product strategy into detailed requirements, user stories, and product specifications.
• Prioritize the product backlog and manage the product development process using agile methodologies.
• Collaborate closely with engineering, design, marketing, sales, and customer support teams to ensure successful product development and launch.
• Monitor product performance, gather customer feedback, and iterate on features to drive engagement and conversion.
• Define and track key product metrics (e.g., user acquisition, conversion rates, customer satisfaction).
• Stay informed about industry trends, emerging technologies, and best practices in e-commerce product management.
• Act as a product evangelist, communicating the product vision and strategy to stakeholders across the organization.
• Manage the product launch process, ensuring all teams are aligned and prepared.

Requirements

• Minimum of 5 years of experience in product management, with a significant focus on e-commerce or digital products.
• Proven track record of successfully launching and managing digital products.
• Strong understanding of agile development methodologies (Scrum, Kanban).
• Experience with user research, market analysis, and competitive intelligence.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Proficiency in product management tools (e.g., Jira, Confluence) and analytics platforms.
• Strong communication, presentation, and interpersonal skills.
• Ability to work effectively in a hybrid model from our Paarl, Western Cape, ZA office.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field; MBA or Master's degree is a plus.
• Experience with front-end technologies and understanding of UX/UI design principles.

Benefits

Our client offers a competitive salary and comprehensive benefits package for this key role. Employees benefit from a flexible hybrid work model, allowing for a balance of remote work and in-office collaboration at our Paarl, Western Cape, ZA location. You will have the opportunity to lead product strategy and directly influence the success of a major e-commerce platform. Professional development and opportunities for growth are integral to our client's culture. This position is perfect for an experienced product leader looking to drive innovation in the digital space.