E-commerce Product Manager

Placements24; Bloemfontein; On-site; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Medical aid

Professional development

Dynamic team environment

Impactful online customer experience

Job summary

Placements24 in Bloemfontein, Free State, seeks an experienced E-commerce Product Manager to lead the development and evolution of online product offerings. Define vision, strategy, and roadmap for the e-commerce platform, and align with engineering, design, marketing and sales to deliver exceptional product experiences.

The ideal candidate will have 5+ years in product management with a strong e-commerce focus, deep understanding of customer journeys, and proficiency in Agile practices to drive

Qualifications

• Bachelor's degree in a related field and 5+ years in product management.
• Strong focus on e-commerce or digital products with roadmaps success.
• Experience defining strategy, roadmaps and launching digital products.
• Deep understanding of e-commerce platforms, customer journeys and digital marketing.
• Agile experience with tools like Jira; strong analytical and communication skills.
• MBA or PM certifications are a plus.

Responsibilities

• Define the product vision, strategy, and roadmap for the e-commerce platform.
• Conduct market research, competitive analysis, and customer feedback analysis.
• Translate customer needs and business requirements into detailed product specifications and user stories.
• Prioritize the product backlog and manage the development process using agile methodologies.
• Collaborate with engineering, design, marketing, and sales teams throughout the product lifecycle.
• Launch new products and features, ensuring successful market adoption and customer satisfaction.
• Monitor product performance, analyze key metrics, and iterate on product strategies.
• Act as the primary stakeholder for the e-commerce product, representing its interests across the organization.
• Stay abreast of e-commerce trends, emerging technologies, and best practices.
• Develop and manage relationships with third-party vendors and partners relevant to the product offering.

Skills

E-commerce knowledge

Product strategy

Agile methodologies

Cross-functional collaboration

Data analysis

Education

Bachelor's degree in Business/Marketing/CS

MBA or PM certifications a plus

Tools

Jira

Job description

About the Role

Our client is actively seeking a strategic and customer-focused E-commerce Product Manager to lead the development and evolution of their online product offerings in Bloemfontein, Free State. This integral role will define the product vision, strategy, and roadmap for our client's e-commerce platform, ensuring it meets market needs and drives business growth. You will be responsible for understanding customer requirements, identifying market opportunities, and collaborating with cross-functional teams, including engineering, design, marketing, and sales, to deliver exceptional product experiences. The ideal candidate possesses a strong understanding of the e-commerce landscape, product lifecycle management, and agile methodologies. We are looking for a passionate individual who can champion the voice of the customer, prioritize features effectively, and guide products from concept to launch and beyond. This is an excellent opportunity to shape the future of a growing online business in Bloemfontein and make a significant impact on customer satisfaction and revenue. Your leadership will be key to ensuring our client remains competitive and innovative in the digital marketplace.

Key Responsibilities

• Define and communicate the product vision, strategy, and roadmap for the e-commerce platform.
• Conduct market research, competitive analysis, and customer feedback analysis to identify product opportunities.
• Translate customer needs and business requirements into detailed product specifications and user stories.
• Prioritize the product backlog and manage the development process using agile methodologies.
• Collaborate closely with engineering, design, marketing, and sales teams throughout the product lifecycle.
• Launch new products and features, ensuring successful market adoption and customer satisfaction.
• Monitor product performance, analyze key metrics, and iterate on product strategies to drive continuous improvement.
• Act as the primary stakeholder for the e-commerce product, representing its interests across the organization.
• Stay abreast of e-commerce trends, emerging technologies, and best practices.
• Develop and manage relationships with third-party vendors and partners relevant to the product offering.

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 5 years of experience in product management, with a strong focus on e-commerce or digital products.
• Proven experience in defining product strategy, roadmaps, and launching successful digital products.
• Deep understanding of e-commerce platforms, online customer journeys, and digital marketing principles.
• Proficiency in agile development methodologies and tools (e.g., Scrum, Jira).
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication, presentation, and interpersonal skills.
• Ability to effectively manage multiple projects and prioritize tasks in a fast-paced environment.
• Experience with user research and data analysis to inform product decisions.
• Demonstrated ability to work collaboratively with cross-functional teams.
• MBA or relevant product management certifications are a plus.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Opportunity to lead product strategy for a dynamic e-commerce business in Bloemfontein, Free State .
• Comprehensive medical aid and other benefits.
• Support for professional development and continuous learning.
• A stimulating and collaborative work environment.
• Be at the forefront of innovation in the online retail space.
• Direct impact on customer experience and business growth.