E‑Commerce Planning & Merch Admin Specialist

TFG (The Foschini Group); Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

TFG (The Foschini Group) in Gauteng seeks a dedicated Merchandise Administrator to support planning, inventory, and e‑commerce activities. You will maintain product data, assist with promotional planning, and provide analytics to help drive sales across online and store channels.

Ideal candidates will have Grade 12, 2–3 years in similar roles, and strong Excel skills. This role emphasizes accuracy, stakeholder collaboration, and process improvements within a fast-paced retail environment.

Qualifications

• Grade 12 (Matric) qualification.
• 2–3 years experience in Merchandise Assistant, Planning Administrator, Retail Administrator, or similar role.
• Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications.
• Experience with merchandise, planning, inventory, product management or retail systems is advantageous.
• Experience in online trading, e‑commerce administration, or product management would be beneficial.

Responsibilities

• Manage online product availability, ensuring product information, pricing, images, and attributes are accurate and maintained on the website.
• Capture and maintain product data accurately and timeously across relevant systems.
• Perform website storefront administration to ensure products are loaded, displayed, and available for sale in accordance with trading requirements.
• Monitor online sales performance and respond appropriately to stock, product, and trading requirements.
• Manage the placement, tracking, follow‑up, and delivery of orders, ensuring systems are updated accurately.
• Build and maintain constructive relationships with internal and external stakeholders, including suppliers and service providers.
• Support vendor management activities by coordinating communication and resolving operational queries.
• Collaborate with stakeholders to plan, coordinate, and execute promotional and trading activities.
• Conduct analysis and reporting to support planning decisions, identify trends, and provide business insights.
• Provide administrative support to merchandise planning teams and ensure accurate record keeping.
• Support operational projects, process improvements, and system‑related initiatives as required.
• Assist with system maintenance, issue resolution, and user support to ensure efficient operational processes.
• Ensure adherence to company policies, processes, and service level agreements.
• Manage multiple priorities while maintaining high levels of accuracy and attention to detail.

Skills

Administrative skills

Analytical skills

Attention to detail

Stakeholder management

Communication

Education

Grade 12 (Matric)

Tools

Microsoft Excel

Office suite

Merchandise systems

Inventory systems

Job description

TFG (The Foschini Group) in Gauteng seeks a dedicated Merchandise Administrator to support planning, inventory, and e‑commerce activities. You will maintain product data, assist with promotional planning, and provide analytics to help drive sales across online and store channels.

Ideal candidates will have Grade 12, 2–3 years in similar roles, and strong Excel skills. This role emphasizes accuracy, stakeholder collaboration, and process improvements within a fast-paced retail environment.