E-Commerce Merchandiser

Truworths; Wes-Kaap; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Truworths in South Africa is seeking an E-commerce Merchandiser to manage and optimise the online shopping experience, ensuring products are presented, discoverable, and personalised to drive conversions.

You will own website content, search, navigation, personalisation and A/B testing, collaborating with cross-functional teams to curate ranges and optimise on-site merchandising, pricing, and promotions.

Qualifications

• Degree in Marketing or a related field is required.
• Minimum of 2 years' proven experience on an e-commerce site, preferably fashion or retail.
• Experience with a CMS is required; Bloomreach experience is advantageous.

Responsibilities

• Manage and optimise online product content, ensuring accuracy and timely publishing.
• Lead personalisation and web layering using Bloomreach Engage to tailor experiences by segment.
• Plan, set up and manage A/B tests, analyse results, and make data-led recommendations.
• Optimise product recommendations and search facets to improve discoverability and conversions.
• Ensure pricing, promotions and merchandising rules are accurately reflected on-site.

Skills

E-commerce merchandising

Data-driven decision making

SEO basics

A/B testing

Education

Bachelor's degree in Marketing

Tools

Bloomreach Engage

CMS (Content Management System)

Job description

We have an opportunity available for an E-commerce Merchandiser to join our team. The E-commerce Merchandiser is responsible for managing and optimising the online shopping experience, ensuring product is presented, discoverable, and personalised in a way that drives conversion and revenue. The role owns website content, search and navigation, personalisation, and A/B testing.

Key Responsibilities

• Manage and update web content across the site, ensuring accuracy, consistency, and timely publishing.
• Manage personalisation and web layering using Bloomreach Engage to tailor customer experiences by segment.
• Plan, set up, and manage A/B tests on the website using Bloomreach Engage, analysing results and making data-led recommendations.
• Manage and optimise product recommendation widgets using Bloomreach Engage.
• Boost and bury products in search and category listings
• Create and maintain trend pages to support campaigns and seasonal merchandising.
• Curate product ranges across categories, ensuring commercial and editorial coherence.
• Manage facets and filters to optimise product discoverability and browsing experience, with an awareness of the SEO impact of category and filter structuring.
• Manage on-site search performance and merchandising rules to ensure relevant, high-converting results.
• Ensure promotions, markdowns, and pricing changes are reflected accurately and merchandised appropriately on-site.

Qualifications and Experience:

• Degree in Marketing
• Minimum of 2 years proven experience working on an e-commerce website, ideally within fashion or retail.
• Experience working within a CMS.
• Bloomreach experience advantageous.

Truworths is committed to transformation and to providing equal employment opportunities in line with the Employment Equity Act.