E‑Commerce Logistics & Data Coordinator

takealot.com; Cape Town; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Takealot Fulfilment Solutions (TFS) is seeking a detail-oriented operations support professional in Cape Town to act as the primary contact for Customer Service and TDT delivery hubs, ensuring timely and accurate query resolution.

The role requires 1-2 years of logistics experience, matric and a relevant degree/diploma, with advanced MS Excel and MS Outlook skills. You will monitor hub performance, capture and report data, and support continuous improvement initiatives.

Qualifications

• Matric (Grade 12) and a degree/diploma in Supply-Chain/ Logistics are required.
• 1-2 years experience in the field is preferred.
• Ability to read and write in English and interpret written instructions.

Responsibilities

• Monitor the TDT hubs performance with continuous inspections.
• Refer operational issues to relevant stakeholders for resolution.
• Recommend changes to management to improve procedures and customer satisfaction.
• Be the point of contact for Customer Service and TDT hubs for efficient query resolution.
• Generate reports so hubs and franchise managers are aware of performance.
• Capture data in systems to keep delivery information up to date.
• Perform data quality checks to ensure accuracy.

Skills

Communication

Attention to detail

Organised

Problem solving

English literacy

Education

Matric (Grade 12)

Degree / Diploma in Supply-Chain/ Logistics

Tools

MS Excel

MS Outlook

Internet browsers

Job description

Takealot Fulfilment Solutions (TFS) is seeking a detail-oriented operations support professional in Cape Town to act as the primary contact for Customer Service and TDT delivery hubs, ensuring timely and accurate query resolution.

The role requires 1-2 years of logistics experience, matric and a relevant degree/diploma, with advanced MS Excel and MS Outlook skills. You will monitor hub performance, capture and report data, and support continuous improvement initiatives.