E-commerce Coordinator & Social Media Assistant (Entry Level)

Placements24; Soweto; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Placements24 is seeking an enthusiastic E-commerce Coordinator & Social Media Assistant to support online store operations and social media marketing from our Soweto office. The role is ideal for a quick learner with strong organizational skills and a passion for digital commerce.

You will help with product uploads, content scheduling, customer inquiries, and order processing, gaining hands-on experience in a dynamic startup environment in Soweto.

Qualifications

• Matric certificate required.
• Diploma or certificate in Marketing, Business or Digital Media is advantageous.
• Previous internship or demonstrated interest in e-commerce or social media marketing.

Responsibilities

• Upload and update products on the e-commerce platform.
• Schedule and post content on social media channels as directed.
• Respond to customer inquiries and comments.
• Process and fulfill online orders.
• Maintain inventory and stock levels.

Skills

Social media management

Content creation

Organization

Written & verbal communication

Microsoft Office

Education

Matric certificate

Marketing/Business/Digital Media diploma/certificate

Tools

Microsoft Office Suite

Social media platforms (Instagram, Facebook, Twitter)

Job description

About the Role

Our client, a burgeoning online fashion retailer with roots in Soweto, Gauteng , is seeking an enthusiastic and proactive E-commerce Coordinator & Social Media Assistant. This is an excellent entry-level opportunity for individuals passionate about digital commerce and social media marketing to gain practical experience. You will support the core e-commerce and social media functions, assisting with website maintenance, content posting, customer inquiries, and order processing. The ideal candidate is a quick learner, highly organized, and possesses a strong desire to contribute to the growth of an online business. This role is based full-time at our Soweto office.

Key Responsibilities

• Assist with uploading new products, updating descriptions, and ensuring product accuracy on the e-commerce platform.
• Schedule and post content on social media channels (Instagram, Facebook, Twitter) as directed.
• Monitor social media inboxes and respond to customer inquiries and comments in a timely manner.
• Support the processing and fulfillment of online orders.
• Help maintain accurate inventory levels and assist with stock management.
• Conduct basic market research on competitor activities and industry trends.
• Assist in gathering data for social media and e-commerce performance reports.
• Ensure brand consistency across all online platforms.
• Collaborate with the team on marketing initiatives and promotions.

Requirements

• Matric certificate required.
• A relevant diploma or certificate in Marketing, Business, or Digital Media is advantageous.
• Previous internship or demonstrable interest/experience in e-commerce or social media marketing.
• Familiarity with major social media platforms and basic content creation principles.
• Understanding of online customer service principles.
• Strong organizational skills and meticulous attention to detail.
• Good written and verbal communication skills.
• Proficiency in Microsoft Office Suite or similar productivity tools.
• Ability to work effectively within a team and follow instructions.
• Must be based in or able to commute daily to Soweto, Gauteng .

Benefits

This contract position offers a salary of R per annum, providing valuable hands‑on experience in the e-commerce and digital marketing fields. It's a fantastic starting point for a career in the online retail space. You will be part of a dynamic startup environment in Soweto , learning from experienced professionals. This role offers opportunities for skill development and future growth within the company. Enjoy working within a supportive and collaborative team.