Social Media & E-commerce Coordinator

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work model

Growing company that values employee贡献

Job summary

Placements24 in Mahikeng, North West, seeks a Social Media & E-commerce Coordinator to drive daily social media activities, content creation, and online retail support. The role blends in-office collaboration with remote work to boost engagement and sales.

You will manage content calendars, schedule posts, assist with visuals and copy, track metrics, and collaborate with the marketing team on campaigns. A relevant marketing or communications background is preferred.

Qualifications

• Previous experience in social media management or digital marketing support is preferred.
• Familiarity with major social media platforms and their functionalities.
• Basic content creation skills (e.g., using Canva or similar tools) and good writing ability.
• Understanding of e-commerce principles and online retail operations is a plus.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team and independently.
• Good communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Relevant degree or certification in Marketing, Communications, or a related field is advantageous.

Responsibilities

• Assist in development and implementation of social media content calendars.
• Create and schedule engaging posts across various social media platforms (Facebook, Instagram, Twitter, etc.).
• Monitor social media channels, respond to comments and messages, and escalation inquiries as needed.
• Support the creation of visual and written content for social media, email marketing, and website updates.
• Track social media performance metrics and assist in compiling basic reports.
• Stay updated on social media best practices and emerging trends relevant to e-commerce.
• Collaborate with the marketing team on campaigns and promotional activities.
• Help manage online inventory listings and product information on e-commerce platforms.
• Assist with customer service inquiries received through social media channels.

Skills

Social media management

Digital marketing support

Content creation

Writing

Organization

Teamwork

Communication

Adaptability

Learning on the fly

Education

Marketing/Communications degree or related certification

Tools

Canva

Job description

About the Role

Our client, a growing e-commerce venture, is looking for a motivated Social Media & E-commerce Coordinator to join their marketing team. This role is key to managing our daily social media activities, assisting with content creation, and supporting overall e-commerce marketing efforts. You will gain hands‑on experience in driving online engagement and contributing to sales growth. This position is based in Mahikeng, North West , and offers a hybrid work arrangement, blending in‑office collaboration with remote flexibility.

Key Responsibilities

• Assist in the development and implementation of social media content calendars.
• Create and schedule engaging posts across various social media platforms (Facebook, Instagram, Twitter, etc.).
• Monitor social media channels, respond to comments and messages, and escalation inquiries as needed.
• Support the creation of visual and written content for social media, email marketing, and website updates.
• Track social media performance metrics and assist in compiling basic reports.
• Stay updated on social media best practices and emerging trends relevant to e-commerce.
• Collaborate with the marketing team on campaigns and promotional activities.
• Help manage online inventory listings and product information on e-commerce platforms.
• Assist with customer service inquiries received through social media channels.

Requirements

• Previous experience in social media management or digital marketing support is preferred.
• Familiarity with major social media platforms and their functionalities.
• Basic content creation skills (e.g., using Canva or similar tools) and good writing ability.
• Understanding of e-commerce principles and online retail operations is a plus.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a team and independently.
• Good communication and interpersonal skills.
• Eagerness to learn and adapt in a fast-paced environment.
• Relevant degree or certification in Marketing, Communications, or a related field is advantageous.

Benefits

• Our client offers a competitive salary, opportunities for skill development, and a supportive team atmosphere.
• Enjoy the benefit of a hybrid work model, providing a healthy work-life balance.
• This role is based in Mahikeng, North West , offering a convenient location.
• Be part of a company that is growing and values employee contributions.
• Gain practical experience in social media management and e-commerce operations.
• Join our team and help us connect with our customers online.