Dynamic Branch External Sales & Service Advisor

FirstRand Limited; Vereeniging; On-site; ZAR 508,000 - 687,000; Full time

Job summary

FirstRand Limited, through FNB Points of Presence in Vereeniging, seeks a Branch External Sales and Service Advisor to deliver compliant financial advice in a high-volume branch. You will walk in clients and provide tailored banking solutions while maintaining records and meeting targets.

This role emphasizes FAIS/TCF compliance and excellent customer service. Ideal candidates have 1–3 years in customer-facing banking services, strong communication, and the ability to grow client relationships

Qualifications

• Grade 12 minimum; NQF4 required.
• 1–3 years in customer-facing roles in financial services.
• Knowledge of FAIS, TCF and compliant financial advice is essential.
• Ability to meet sales, service and compliance targets.

Responsibilities

• Build and manage long-term client relationships at a busy branch.
• Provide compliant, professional financial advice to walk-in and existing clients.
• Educate customers on suitable banking platforms and solutions.
• Achieve individual and branch sales and service targets.
• Maintain accurate client records and documentation.

Skills

Client-facing

FAIS knowledge

TCF awareness

Sales targets

Communication skills

Banking product knowledge

Education

Grade 12 / NQF4

NQF5 Banking

Tools

CRM systems

Job description

FirstRand Limited, through FNB Points of Presence in Vereeniging, seeks a Branch External Sales and Service Advisor to deliver compliant financial advice in a high-volume branch. You will walk in clients and provide tailored banking solutions while maintaining records and meeting targets.

This role emphasizes FAIS/TCF compliance and excellent customer service. Ideal candidates have 1–3 years in customer-facing banking services, strong communication, and the ability to grow client relationships