Branch External Sales & Service Advisor: Client Growth

FirstRand Limited; Johannesburg; On-site; ZAR 507,000 - 687,000; Full time

Job summary

FirstRand Limited, operating as FNB, seeks a Branch External Sales and Service Advisor to deliver compliant financial advice within a high-volume branch environment in Johannesburg. You will build relationships, understand client needs, and offer tailored solutions in line with FAIS, FICA and TCF guidelines.

Join a dynamic team at FNB Points of Presence, with opportunities for growth and development while achieving branch sales and service targets and maintaining accurate client records.

Qualifications

• FAIS and TCF knowledge required.
• 1–3 years of customer-facing experience in financial services.
• Grade 12 or higher; FAIS-compliant qualifications preferred.

Responsibilities

• Build and manage long-term client relationships.
• Provide compliant financial advice to clients.
• Achieve sales, service and compliance targets.
• Maintain accurate client records and documentation.

Skills

FAIS knowledge

TCF knowledge

Sales mindset

Client relationship

Education

Grade 12 / NQF 4

NQF Level 5 Certificate

Job description

FirstRand Limited, operating as FNB, seeks a Branch External Sales and Service Advisor to deliver compliant financial advice within a high-volume branch environment in Johannesburg. You will build relationships, understand client needs, and offer tailored solutions in line with FAIS, FICA and TCF guidelines.

Join a dynamic team at FNB Points of Presence, with opportunities for growth and development while achieving branch sales and service targets and maintaining accurate client records.