Durban Luxury Resort: Head of Wellness Programs

Placements24; Durban; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Salary package with incentives

Professional development opportunities

Discounts on resort services

Job summary

Placements24 in Durban, KwaZulu-Natal, seeks a visionary Wellness Program Director to design and lead comprehensive guest wellness experiences at a premier resort.

You will build a diverse portfolio—from fitness and nutrition to mindfulness—lead a multidisciplinary team, manage operations and budgets, and partner with marketing to promote transformative wellness programs for an international guest base.

Responsibilities

• Develop and oversee the strategic direction and operational execution of all wellness programs and services.
• Curate a diverse portfolio of wellness offerings, including fitness classes, spa treatments, nutritional guidance, mindfulness workshops, and detox programs.
• Lead, train, and manage a team of wellness professionals, including therapists, instructors, nutritionists, and coaches.
• Ensure the highest standards of service quality, guest satisfaction, and safety protocols across all wellness activities.
• Manage the wellness department budget, including revenue forecasting, expense control, and resource allocation.
• Collaborate with the marketing team to develop promotional strategies and packages for wellness programs.
• Stay abreast of the latest trends and innovations in the global wellness industry and integrate them into the resort's offerings.
• Build and maintain strong relationships with external wellness practitioners and partners in Durban.
• Monitor guest feedback and program effectiveness, making data-driven adjustments to optimize outcomes.
• Ensure all wellness facilities are impeccably maintained and adhere to strict hygiene standards.

Job description

Placements24 in Durban, KwaZulu-Natal, seeks a visionary Wellness Program Director to design and lead comprehensive guest wellness experiences at a premier resort.

You will build a diverse portfolio—from fitness and nutrition to mindfulness—lead a multidisciplinary team, manage operations and budgets, and partner with marketing to promote transformative wellness programs for an international guest base.