Durban-Based Enterprise Systems Analyst — Bridge Tech & Biz

Icebolethu Group; Durban; On-site; ZAR 360,000 - 600,000; Full time

Job summary

Icebolethu Group in Durban is seeking a Systems Analyst to bridge the gap between non-technical stakeholders and technical teams. You will analyze, design, and implement secure ICT solutions aligned with operational objectives.

Responsibilities include requirements analysis, system architecture, collaboration with developers during configuration, testing, and deployment, and ensuring governance, data integrity, and security compliance. Experience with JIRA/Trello is advantageous.

Qualifications

• Matric essential.
• National Diploma or Bachelor’s Degree in ICT, Computer Science, or related field advantageous.
• 3–5 years in systems or business analysis in a corporate environment.

Responsibilities

• Engage with internal stakeholders to gather, validate, and document functional business requirements.
• Translate complex operational processes into clear functional specifications, data models, and system workflow designs.
• Evaluate and recommend system enhancements that integrate with ERP/CRM and ICT infrastructure.
• Collaborate with development teams through configuration, testing, and deployment phases.
• Perform system validation to ensure performance, cybersecurity, and compliance.
• Identify bottlenecks and implement automation while adhering to change control and versioning.
• Provide post-implementation support, oversee data integrity checks, and conduct user training.
• Maintain technical documentation covering system structures, workflows, and integrations.
• Serve as the primary technical liaison between developers, data analysts, business units, and external vendors.

Skills

SDLC & process modeling

Agile/Waterfall/Hybrid

Stakeholder management

Automation concepts

Education

Matric essential

National Diploma or Bachelor’s Degree in ICT/CS

Tools

SQL

Visio

Lucidchart

ERP

CRM

Jira

Trello

Job description

Icebolethu Group in Durban is seeking a Systems Analyst to bridge the gap between non-technical stakeholders and technical teams. You will analyze, design, and implement secure ICT solutions aligned with operational objectives.

Responsibilities include requirements analysis, system architecture, collaboration with developers during configuration, testing, and deployment, and ensuring governance, data integrity, and security compliance. Experience with JIRA/Trello is advantageous.