Distribution Controller: Eastern Cape

Famous Brands

Oos-Kaap

On-site

ZAR 240,000 - 300,000

Full time

11 hours ago

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Job summary

Famous Brands is seeking a Distribution Controller to oversee daily outbound operations at our distribution network in South Africa. You will coordinate delivery routes, monitor OTIFNE performance, and ensure driver compliance and safe operation while controlling costs and resources.

The role focuses on fleet and driver management, documentation accuracy, and collaboration with warehouse teams to maintain smooth, on-time deliveries in accordance with food safety regulations.

Qualifications

Senior Certificate/ Grade 12 (Matric) - essential.
Logistics / Transport / Supply Chain qualification - advantageous.
Experience in FMCG or food distribution preferred.
2 - 5 years' transport or distribution control experience.
Route planning and Route execution system experience.
ERP system experience.

Responsibilities

Dispatch and control daily delivery routes and schedules.
Monitor route execution and escalate delays or issues.
Ensure delivery documentation is accurate and issued on time.
Register and issue equipment, devices and tools to staff.
Check vehicle availability, roadworthiness, and service status.
Plan maintenance to minimise downtime in fleet.
Monitor driver attendance, licensing, PDP validity, and hours.
Enforce driving-time and rest; ensure legal compliance.
Escalate mechanical issues and coordinate with maintenance.
Track OTIF delivery performance and route adherence.
Resolve delivery exceptions and liaise with customer service and warehouse.
Maintain professional driver conduct and brand representation.
Control overtime, fuel usage and lease hire.
Coordinate resources to align OT and deliver time reports; avoid illegal OT.
Maintain daily, weekly, monthly distribution reports.
Participate in internal audits and corrective actions.
Act as key link between Gate, Warehouse, Drivers, Route planning and Fleet management.
Communicate changes, incidents, and priorities clearly and timely.

Skills

Route planning

Route execution system experience

ERP experience

Transport distribution experience

FMCG distribution knowledge

Education

Senior Certificate/Grade 12

Logistics/Transport qualification

Job description

Introduction

To control and coordinate daily distribution operations to ensure on-time, in-full, no error (OTIFNE) deliveries, efficient in resources utilisation, driver compliance, cost control, and adherence to food & Operational safety, and legal requirements.

Duties & Responsibilities

Ensure full compliance with the Company Code of Conduct. All work instructions, processes and procedures are followed as well as any Policies linked to Logistics and Distribution.

Daily Distribution Control Following Set Procedures And Working Instructions

Dispatch and control daily delivery routes and schedules.
Allocation of vehicles and drivers (Company - and Owner Drivers).
Monitor route execution and intervene/report and escalated delays, breakdowns or product delivery issues.
Ensure delivery documentation is accurate and issued on time.
Including equipment, devices and execution tools are registered and issued to delivery staff to perform and execute the assigned tasks.

Fleet & Driver Control

Check vehicle availability, roadworthiness, and service status.
Plan maintenance limiting the impact of operational down time in fleet work.
Monitor driver attendance, licensing, PDP validity, and working hours.
Enforce driving-time, rest, and legal compliance.
Escalate mechanical issues and coordinate with maintenance & fleet department.

Delivery Performance & Customer Service

Track OTIF performance, route adherence and completion.
Resolve delivery exceptions (shorts, damages, returns,) and liaise with customer service, and warehouse.
Ensure professional driver's conduct and brand representation.

Cost & Utilisation Control

Monitor route productivity (drops, kilometers, weight).
Control overtime, fuel usage and monitor consumption, and lease hire.
Coordination of resources to align OT and deliver time managements reports with no illegal OT through shift alignment and scheduled route/staff rotation.

Systems & Administration

Assign Driver, Van Assistant and vehicles on system for tracking for clear visibility of resource allocation and utilisation
Control PODs, trip sheets, fuel slips, tolls, and debrief paperwork.
Review credit notes requests and ensure all credit notes are system processed and accurately:
Ensure all supporting documents and reports are submitted to warehouse and loss prevention.
Ensure all credit notes processed is submitted to management to review and sign.
Maintain all daily, weekly, and monthly distribution reports.

Compliance, Safety & Food Standards

Ensure compliance with: National Road Traffic Regulation-Act & driving-hour regulations.
Ensure compliance with: Health & Safety requirements.
Regulation R638 - Strict hygiene standards are followed when food product is handled and transported.
Ensure safe and correct on road behavior through Driver coaching tools, logging incidents on systems and escalating/reporting performance to management.
Participate in internal audits, investigations, and corrective actions.

Communication & Coordination

Act as the key link between: Gate (Security), Warehouse, Drivers, Route planning and Fleet management.
Communicate changes, incidents, and priorities clearly and timeously.

Key Performance Indicators (KPIs)