Distribution Controller

Tigerbrands; uMnambithi; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Tiger Brands in South Africa seeks a hands-on Driver Sales/Distribution Manager to lead the Driver Sales team, ensuring on-time deliveries and optimized routes for market growth.

You will manage distributor relations, stock on trucks, and drive daily and monthly sales targets while maintaining quality and compliance across trade channels.

Qualifications

• Matric or equivalent qualification.
• National Diploma/3 year Degree in Sales & Marketing preferred.
• Minimum of 3 years sales experience in a FMCG environment.
• Valid drivers’ license.
• Prepared to work long hours when required.
• Prepared to work weekends and public holidays.
• Prepared to work in informal and formal trade sector.

Responsibilities

• Manage the Driver Sales team to ensure deliveries are on time, in full, and according to agreed schedule and volumes.
• Manage the effective distribution of products.
• Identify and implement best fit route optimization model and systems.
• Implement bakery’s operational plans to optimize distribution channels and penetrate the market.
• Support Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.
• Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants).
• Conduct daily driver debriefs to review route performance.
• Consistent monitoring of the distribution network (Route viability and Performance).
• Meet daily, weekly and monthly sales targets.
• Credit returns minimized as per Bakery policy
• Baskets Management- Baskets’ Movement, Basket Counts and control
• Open new accounts (Cash/Credit account customers in General Trade)
• Ensure outstanding monies are collected daily
• Ensure that customer data is reviewed and updated regularly
• Understand the requirements of product quality
• Learn how to deal with customer complaints
• Report consumer complaints to Sales Manager
• Manage market incidents
• Understand and manage the withdrawal/recall process
• Understand the logistics process
• Support customer and route plans
• Support plan and implement competitive sales plans to bring about a substantial volume growth
• Understand applicable Channel Strategies
• Understand the Customer Management process
• Understand Pricing Strategies
• Vehicle defect management
• Liaise with distribution on kilometers
• Manage driver orders
• Manage outgoing stock versus route sheets
• Manage driver balances
• Manage returns
• Manage stock on truck
• Control of weekly wages
• Implement a leave roster
• Manage crew attendance
• Manage pipeline time
• Do on-the-route coaching
• Ensure that drivers maintain a tidy, professional appearance at all times
• Attend to disciplinary issues
• Balance distributors
• Highlight order changes
• Understand truck capacities and make adjustments where required
• Manage departure times
• Manage emergency / second round deliveries
• Manage baskets
• Manage discipline (late-coming, absenteeism, etc)
• Ensure transport has been arranged for Driver Salesman & Van Assistants
• Ensure that drivers receive all invoices and that it balances back to stock on truck
• Manage departure times & on-time delivery
• Manage leave rosters & ensure leave relievers are in place
• Manage day off rosters and ensures the reliever is in place
• Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding
• Standardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.

Skills

Route optimization

Sales growth

Team leadership

Logistics coordination

Education

Matric or equivalent qualification

National Diploma/3 year Degree in Sales & Marketing preferred

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

WHAT YOU WILL DO:

Manage the Driver Sales team to ensure deliveries are on time, in full, and according to agreed schedule and volumes.

Manage the effective distribution of products.

Identify and implement best fit route optimization model and systems.

Implement bakery’s operational plans to optimize distribution channels and penetrate the market.

Sales

Support Sales team to develop new markets through delivering to new outlets and drive business development with existing customers.

Build excellent relations with the trade (customers) and truck crews (Drivers & Van Assistants)

Conduct daily driver debriefs to review route performance, utilising the debrief form

Consistent monitoring of the distribution network (Route viability and Performance).

Manage returns and stock on truck

Liaise with Telesales

Fill in as a relief Distribution Controller where required

Meet daily, weekly and monthly sales targets

In-trade Execution

Credit returns minimized as per Bakery policy

Baskets Management- Baskets’ Movement, Basket Counts and control

Customer relations

Open new accounts (Cash/Credit account customers in General Trade)

Ensure outstanding monies are collected daily

Ensure special deliveries made and customer queries handled

Ensure that the customer data is reviewed and updated regularly

Quality

Understand the requirements of product quality

Learn how to deal with customer complaints

Report consumer complaints to Sales Manager

Manage market incidents

Understand and manage the withdrawal/recall process

Understand the logistics process

Trade Marketing

Support customer and route plans

Support plan and implement competitive sales plans to bring about a substantial volume growth

Understand applicable Channel Strategies

Understand the Customer Management process

Understand Pricing Strategies

Safe and responsible use of the vehicle

Vehicle defect management

Liaise with distribution on kilometers

Account for stock and money

Manage driver orders

Manage outgoing stock versus route sheets

Manage driver balances

Manage returns

Manage stock on truck

Staff management

Control of weekly wages

Implement a leave roster

Manage crew attendance

Manage pipeline time

Do on-the-route coaching

Ensure that drivers maintain a tidy, professional appearance at all times

Attend to disciplinary issues

Distributor management

Balance distributors

Highlight order changes

Truck Management

Understand truck capacities and make adjustments where required

On time delivery

Manage departure times

Manage emergency / second round deliveries

Positive basket flow

Manage baskets

Crew Supervision

Manage discipline (late-coming, absenteeism, etc)

Ensure transport has been arranged for Driver Salesman & Van Assistants

Ensure that drivers receive all invoices and that it balances back to stock on truck

Manage departure times & on-time delivery

Manage leave rosters & ensure leave relievers are in place

Manage day off rosters and ensures the reliever is in place

Induct new driver salesman & van assistants into Albanys way of working (Driver & Van Assistant Job profile) Ensure understanding

Induction

Standardize induction for Driver Salesman which covers Job profile and all the requirements of the job/paperwork to be completed, etc.

WHAT YOU WILL BRING TO THE TABLE:

Experience

Matric or equivalent qualification

National Diploma/3 year Degree in Sales & Marketing preferred

Minimum of 3 years sales experience in a FMCG environment

Valid drivers’ license

Prepared to work long hours when required

Prepared to work weekends and public holidays

Prepared to work in informal and formal trade sector

#LI-KM3

In accordance with the employment equity plan of Tiger Brands and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.