Dispute Resolution Specialist

Placements24; Klerksdorp; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

On-site work in Klerksdorp

Comprehensive medical benefits

Retirement benefits

Training opportunities in negotiation/

Job summary

Placements24 is seeking a skilled Dispute Resolution Specialist to manage and resolve conflicts within its operations in Klerksdorp. You will employ negotiation, mediation, and arbitration techniques to achieve favourable outcomes while safeguarding the company's interests.

The role requires strong interpersonal skills, sound knowledge of South African commercial dispute law, and the ability to stay calm under pressure. On-site position with competitive salary and comprehensive benefits.

Qualifications

• Proven experience in dispute resolution, mediation, or negotiation roles.
• Strong understanding of conflict resolution principles and techniques.
• Excellent communication, persuasion, and active listening skills.
• Ability to remain calm and objective under pressure.
• Familiarity with South African laws pertaining to commercial disputes.
• A background in law, psychology, or related field is beneficial.

Responsibilities

• Investigate and assess the nature and scope of disputes to determine resolution strategies.
• Conduct negotiations with involved parties to reach settlements.
• Facilitate mediation and arbitration processes when direct negotiation is unsuccessful.
• Draft settlement agreements and ensure their proper execution.
• Advise management on potential legal risks associated with ongoing disputes.
• Maintain detailed records of all dispute resolution activities and outcomes.

Skills

Negotiation

Mediation

Active listening

Communication

Conflict resolution

Education

Background in Law or Psychology or related field

Job description

About the Role

Our client is looking for a skilled Dispute Resolution Specialist to manage and resolve conflicts within their operations in Klerksdorp . This role is pivotal in mitigating legal risks and ensuring efficient resolution of various disputes, from customer complaints to contractual disagreements. You will employ various negotiation, mediation, and arbitration techniques to achieve favourable outcomes for the company. The ideal candidate possesses strong interpersonal skills, a keen understanding of negotiation strategies, and a commitment to finding amicable solutions while safeguarding the company's interests. This is an exciting opportunity to contribute to the smooth functioning of a prominent business in the North West province, fostering positive relationships internally and externally.

Key Responsibilities

• Investigate and assess the nature and scope of disputes to determine appropriate resolution strategies.
• Conduct negotiations with involved parties to reach mutually acceptable settlements.
• Facilitate mediation and arbitration processes when direct negotiation is unsuccessful.
• Draft settlement agreements and ensure their proper execution and adherence.
• Advise management on potential legal risks associated with ongoing disputes.
• Maintain detailed records of all dispute resolution activities and outcomes.

Requirements

• Proven experience in dispute resolution , mediation, or negotiation roles.
• Strong understanding of conflict resolution principles and techniques.
• Excellent communication, persuasion, and active listening skills.
• Ability to remain calm and objective under pressure.
• Familiarity with relevant South African laws pertaining to commercial disputes.
• A background in law, psychology, or a related field is beneficial.

Benefits

• Competitive salary reflecting expertise in conflict management.
• On-site work environment in Klerksdorp with a supportive team.
• Comprehensive medical and retirement benefits.
• Training opportunities in advanced negotiation and mediation skills.
• Opportunity to make a significant impact on operational efficiency and stakeholder relations.