Dispatch Operations Lead

Headhunters; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Our client in Johannesburg is seeking an experienced Dispatch Supervisor to oversee the receipt, checking and movement of stock and materials. You will supervise a dispatch team and coordinate with production, warehouse, and logistics to ensure orders are picked, packed and dispatched accurately and on time.

The role requires strong organizational skills, attention to detail, and the ability to meet tight deadlines while maintaining high standards of accuracy and safety in a busy warehouse

Qualifications

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Responsibilities

• Supervise and coordinate the daily dispatch operation.
• Ensure customer orders are picked, checked, packed and dispatched accurately and on time.
• Verify products, quantities and order details against invoices, picking slips and dispatch documentation.
• Ensure all outgoing goods are correctly labelled, packaged and prepared for delivery or collection.
• Coordinate with production, warehouse, sales and logistics teams to ensure orders are ready for dispatch.
• Arrange and coordinate collections and deliveries with couriers, transport providers and customers.
• Maintain accurate dispatch records and documentation.
• Monitor and resolve discrepancies, shortages, damaged goods and incorrect orders.
• Ensure the dispatch area is organised, secure and maintained to operational standards.
• Supervise and allocate daily responsibilities to dispatch staff.
• Monitor team productivity, accuracy and adherence to deadlines.
• Assist with stock counts and investigate stock or order discrepancies.
• Ensure all dispatch procedures comply with company policies, health and safety requirements and quality standards.
• Identify opportunities to improve dispatch processes, turnaround times and service levels.

Skills

Dispatch supervision

Stock control

Warehouse systems

Team supervision

Attention to detail

Communication

Tools

Inventory systems

Job description

Our client in Johannesburg is seeking an experienced Dispatch Supervisor to oversee the receipt, checking and movement of stock and materials. You will supervise a dispatch team and coordinate with production, warehouse, and logistics to ensure orders are picked, packed and dispatched accurately and on time.

The role requires strong organizational skills, attention to detail, and the ability to meet tight deadlines while maintaining high standards of accuracy and safety in a busy warehouse