Dispatch and Receiving Manager

Dixie Recruitment; Richards Bay; On-site; ZAR 350,000 - 650,000; Full time

Job summary

Dixie Recruitment clients in KwaZulu-Natal seek a Dispatch and Receiving Manager to lead a busy logistics operation across inbound deliveries, production, and dispatch. You will supervise receiving and dispatch staff, build rosters, and ensure accurate records, cold chain integrity, and timely deliveries.

Responsibilities include coordinating orders, maintaining stock accuracy, applying FIFO/FEFO, and ensuring HACCP compliance while liaising with procurement, production, and QA teams to optimise

Qualifications

• Minimum 3 years’ experience in logistics, preferably within the food industry.
• Strong understanding of temperature control, FIFO/FEFO, and food safety principles.
• Proficient with purchase orders, delivery notes, stock systems, and basic Excel/ERP skills.
• Proven leadership skills in managing small teams in a fast-paced, physical environment.

Responsibilities

• Plan and supervise all inbound deliveries, including carcasses, primals, packaging, and dry goods, ensuring quality standards.
• Verify quantities, grades, temperatures, certificates, and supplier paperwork against purchase orders.
• Reject or quarantine non-conforming stock and raise discrepancies with procurement and suppliers.
• Label, batch, and store products correctly, maintaining cold chain integrity and traceability records.
• Build daily pick lists and supervise picking, packing, weighing, and loading processes.
• Coordinate delivery schedules, resolve late/incomplete loads, and manage delivery notes and proofs of delivery.
• Prioritize retail and production needs, manage stock counts, and investigate shrinkage and temperature excursions.
• Collaborate with production on yield and movement of by-products to optimise resources.
• Enforce FIFO/FEFO, monitor fridges/freezers, and escalate failures promptly.
• Apply HACCP standards, support audits, and ensure labeling and allergen compliance.
• Lead and motivate receiving and dispatch staff, manage rosters, train, and evaluate performance.
• Liaise with stakeholders across retail, production, sales, procurement, and accounts for smooth operations.
• Continuously improve layouts, SOPs, and KPIs such as on-time dispatch and stock accuracy.

Skills

Leadership

Logistics management

Temperature control

Food safety

Numeracy

Attention to detail

Problem-solving

Stock control

Vendor liaison

Tools

ERP systems

Excel

Job description

Are you ready to lead a crucial logistics operation within a dynamic food safety environment, ensuring seamless supply chain flow from inbound deliveries to dispatch? Our client, a reputable organization operating at the intersection of logistics, production, retail, and wholesale sectors, is seeking a dedicated Dispatch and Receiving Manager to oversee their KwaZulu-Natal facilities.

What You'll Do:

• Plan and supervise all inbound deliveries, including carcasses, primals, packaging, and dry goods, ensuring compliance with quality standards.
• Verify quantities, grades, temperatures, certificates, and supplier paperwork against purchase orders.
• Reject or quarantine non-conforming stock, raising discrepancies with procurement and suppliers.
• Label, batch, and store products correctly, maintaining cold chain integrity and accurate records for traceability.
• Build daily pick lists and supervise picking, packing, weighing, and loading processes.
• Coordinate delivery schedules, resolve issues with late or incomplete loads, and manage documentation such as delivery notes and proof of delivery.
• Prioritize retail and production needs, manage stock counts, and investigate shrinkage, short-dates, and temperature excursions.
• Work closely with production on yield and movement of by-products to optimise resources.
• Enforce FIFO/FEFO, monitor equipment like fridges and freezers, and elevate failures promptly.
• Apply HACCP standards, support audits, and ensure compliance with legal labelling and allergen regulations.
• Lead and motivate receiving and dispatch staff, manage rosters, train, and evaluate performance.
• Liaise with stakeholders across retail, production, sales, procurement, and accounts to ensure smooth operations.
• Continuously improve layouts, SOPs, and KPIs such as on-time dispatch and stock accuracy.

Requirements:

• Minimum of 3 years’ experience in logistics, preferably within the food industry.
• Strong understanding of temperature control, FIFO/FEFO, and food safety principles.
• Proficient with purchase orders, delivery notes, stock systems, and basic Excel/ERP skills.
• Proven leadership skills in managing small teams in a fast-paced, physical environment.
• Excellent numeracy, attention to detail, and problem-solving abilities.
• Experience with inventory management, ERP systems, and stock control.

Familiarity with the following:

• Food safety standards and regulations
• Cold chain management
• HACCP and prerequisite programs