Dispatch and Collections Supervisor

Fluor; Johannesburg; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Fluor in Johannesburg seeks a Dispatch and Collections Supervisor to oversee daily dispatch and collections operations and lead a skilled team. The role focuses on optimizing routing, improving efficiency, and delivering high service levels to customers.

The ideal candidate will have 5–8 years in warehouse dispatch/collections, a supervisory track record, and strong knowledge of logistics. SAP experience is a plus; located in Johannesburg with a permanent position.

Qualifications

• Grade 12 / Matric is essential.
• Qualification in Warehouse Management, Logistics or related field is advantageous.
• 5-8 years' experience in warehouse dispatch and/or collections operations.
• Minimum 2-3 years' supervisory experience or progression into leadership roles.
• Strong knowledge of logistics, routing and warehouse operations.
• SAP knowledge is advantageous.

Responsibilities

• Supervise and coordinate all daily dispatch and collections activities.
• Lead, motivate, and develop team members to achieve departmental goals.
• Ensure efficient routing and logistics planning to meet customer and operational requirements.
• Monitor departmental performance and implement improvements where necessary.
• Maintain high standards of productivity, accuracy, and customer service.
• Address and resolve operational challenges proactively.
• Foster a positive and collaborative team environment.
• Support and manage change initiatives within the department.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Team development

Communication

Problem-solving

Organizational skills

Analytical thinking

Education

Matric / Grade 12

Warehouse Management / Logistics qualification

Tools

SAP

Microsoft Word

Excel

Outlook

Job description

Dispatch and Collections Supervisor

Job details

Posted

22 October 2026

Salary

ZAR Negotiable

Start date

21 October 2026

LocationJohannesburg

Job type Permanent

Discipline Logistics

Reference170716

Job Function Supervisor

Job description

Our client is a leading warehousing and distribution business undertaking a strategic expansion of its logistics infrastructure. This is a unique opportunity for an experienced Construction Project Manager to lead a high-profile warehouse expansion project that will play a critical role in supporting the company's future growth and operational capacity.

We are seeking an experienced and driven Dispatch & Collections Supervisor to oversee the daily operations of the Dispatch and Collections Department. This role is responsible for leading and developing the team, coordinating dispatch and collection activities, optimizing operational efficiency, and ensuring customer expectations are consistently met. The successful candidate will be a strong leader with excellent organizational, communication, and problem-solving skills. The role is located in Johannesburg.

Job Responsibilities

• Supervise and coordinate all daily dispatch and collections activities.
• Lead, motivate, and develop team members to achieve departmental goals.
• Ensure efficient routing and logistics planning to meet customer and operational requirements.
• Monitor departmental performance and implement improvements where necessary.
• Maintain high standards of productivity, accuracy, and customer service.
• Address and resolve operational challenges proactively.
• Foster a positive and collaborative team environment.
• Support and manage change initiatives within the department.
• Ensure compliance with company policies and operational procedures.

Qualifications & Skill Requirements

• Grade 12 / Matric (essential).
• Qualification in Warehouse Management, Logistics, or a related field (advantageous).
• 5-8 years' experience in warehouse dispatch and/or collections operations.
• Minimum 2-3 years' supervisory experience or demonstrated progression into leadership responsibilities.
• Strong knowledge of logistics, routing, and warehouse operations.
• Computer literacy in Microsoft Word, Excel, Outlook, and SAP (advantageous).

Key Competencies

• Strong leadership and decision-making ability.
• Ability to lead by example and build positive working relationships.
• Excellent people management and coaching skills.
• Strong analytical and problem-solving capabilities.
• Excellent organizational and planning skills.
• Adaptable and supportive of change.
• Excellent written and verbal communication skills.
• Strong mathematical and literacy skills.
• High attention to detail and commitment to operational excellence.

We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.