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Position Description: Digital Inspection Agent
Position Number: 7525
Reference Number: 2027148
Introduction
- Business Unit: Netstar
- Location: Midrand
- Job Type: Permanent
Netstar is looking for a detail-oriented and highly analytical Digital Inspection (DI) Agent to join the Bureau team. The successful candidate will be responsible for reviewing, analysing, editing, and compiling video inspection reports ("Full Packs") for the fleet environment.
Required Tasks
- Video Monitoring & Analysis Access and review recorded bus footage using the MDVR Player.
- Monitor footage to identify incidents, violations, and operational irregularities.
- Export, convert, and securely store relevant video clips for reporting purposes.
- Ensure all findings are accurately documented and supported by video evidence.
Video Editing
- Use Camtasia software to record, edit, and annotate video footage.
- Add required DISCLAIMERS, violation headings, highlights, and relevant commentary to inspection videos.
- Ensure all videos are correctly formatted and saved in accordance with operational standards.
- Maintain accurate file naming conventions and storage protocols.
Data Capture & Reporting
- Capture incidents and monitoring data on the PUTCO Violation Manager system.
- Generate and update Video Inspection Reports linked to identified violations.
- Compile complete "Full Pack" reports for submission and review.
- Export reports in PDF format and ensure accurate record keeping.
File & System Management
- Maintain organised electronic filing systems for reports and video footage.
- Upload completed reports and videos to the PUTCO server via VPN.
- Manage network drives, R-Drive folders, and system shortcuts for effective file retrieval.
- Ensure data is stored securely and is readily accessible when required.
Communication & Coordination
- Submit completed Full Pack summaries to Team Leaders for verification.
- Create and manage hyperlinks for client access to uploaded footage.
- Liaise with internal stakeholders to ensure information accuracy and completeness.
- Maintain professional communication with all stakeholders regarding report status and outstanding requirements.
Qualifications
- Matric / Grade 12 (Essential)
- Relevant qualification in Administration, Information Technology, Video Analysis, or a related field (Advantageous)
Experience
- 1-2 years' experience in digital monitoring, video analysis, surveillance, reporting, or a similar environment.
- Experience working with video playback and editing software.
- Exposure to fleet monitoring or transport operations will be advantageous.
- Experience working with data capturing and reporting systems.
Technical Skills
- Excellent computer literacy, including Microsoft Outlook, Excel, and Windows applications.
- Proficiency in video monitoring and editing software such as Camtasia or equivalent.
- Strong administrative and reporting capabilities.
- Ability to analyse video footage and identify operational violations.
- Effective file management and document control skills.
- Ability to work with multiple systems and databases simultaneously.