Digital Communications Manager

Placements24; Kempton Park; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Paid time off

Professional development

Training programs

Dynamic team environment

Job summary

Placements24 is seeking a Digital Communications Manager to lead the client's digital presence from the Tembisa, Gauteng office. You will shape the online narrative, engage diverse audiences, and drive brand awareness through cutting-edge digital strategies.

You will oversee all digital channels, including social media, website content, SEO, email marketing, and content creation, translating ideas into engaging digital content while collaborating with marketing, sales, and product teams.

Qualifications

• Bachelor's degree in Marketing, Communications, Digital Media, Journalism, or related field.
• 4+ years in digital communications, social media or digital marketing.
• Proven success in developing and executing digital content strategies.
• Expertise across major social platforms (Facebook, Twitter, Instagram, LinkedIn, etc.).
• Strong SEO, SEM, content marketing and email marketing knowledge.
• Proficiency with web analytics tools and social media management platforms.
• Excellent copywriting, editing and proofreading skills.
• Ability to analyze data and translate insights into actionable strategies.
• Strong project management and ability to juggle multiple projects.
• Creative thinker with problem-solving abilities.
• Familiarity with basic graphic design and video editing is a plus.

Responsibilities

• Develop and implement digital communication strategies across all online platforms.
• Grow the client's social media presence with engaging content and community management.
• Oversee creation, editing, and publishing of articles, videos, infographics, and copy.
• Optimize website content for SEO to increase organic visibility and traffic.
• Plan and execute digital advertising campaigns (social media and PPC).
• Analyze website and campaign data to identify trends and improvement areas.
• Collaborate with marketing, sales, and product teams for cohesive messaging.
• Manage online reputation and respond to reviews professionally.
• Stay updated with the latest digital marketing trends and tools.
• Report KPIs to senior management with insights and recommendations.

Skills

Digital communications

Social media management

SEO

Content marketing

Email marketing

Analytics

Copywriting

Project management

Video editing

Graphic design basics

Education

Bachelor's degree in Marketing/Communications

Tools

Google Analytics

Hootsuite

Mailchimp

Job description

About the Role

Our client is seeking an innovative and experienced Digital Communications Manager to lead their digital presence from their office in Tembisa, Gauteng. This role is critical in shaping and executing our client's online narrative, engaging diverse audiences, and driving brand awareness through cutting‑edge digital strategies. The successful candidate will be responsible for overseeing all digital communication channels, ensuring a cohesive and impactful online presence that aligns with our client's overall marketing and business objectives. This is a hands‑on position for a results‑driven individual passionate about the intersection of technology, communication, and brand building. The role requires a deep understanding of the digital landscape, including social media, content marketing, SEO, and website management, to effectively communicate our client's message to the Tembisa community and beyond. We are looking for a strategic thinker who can translate complex ideas into engaging digital content.

Key Responsibilities

• Develop and implement comprehensive digital communication strategies across all online platforms, including social media, company website, email marketing, and blogs.
• Manage and grow the client's social media presence, creating engaging content, fostering community interaction, and monitoring online conversations.
• Oversee the creation, editing, and publishing of high‑quality digital content, including articles, videos, infographics, and website copy.
• Optimize website content for search engines (SEO) to increase organic visibility and drive traffic.
• Plan and execute digital advertising campaigns, including social media ads and pay‑per‑click (PPC) advertising.
• Analyze website traffic, social media engagement, and campaign performance data to identify trends and areas for improvement.
• Collaborate with internal teams (marketing, sales, product development) to ensure consistent brand messaging and achieve business goals.
• Manage the company's online reputation and respond to online reviews and comments in a timely and professional manner.
• Stay up‑to‑date with the latest digital marketing trends, tools, and best practices.
• Report on key performance indicators (KPIs) to senior management, providing insights and recommendations for future strategies.

Requirements

• Bachelor's degree in Marketing, Communications, Digital Media, Journalism, or a related field.
• Proven experience (minimum 4 years) in digital communications, social media management, or digital marketing, ideally within an agency or corporate environment.
• Demonstrated success in developing and executing engaging digital content strategies.
• Expertise in managing various social media platforms (Facebook, Twitter, Instagram, LinkedIn, etc.).
• Strong understanding of SEO, SEM, content marketing, and email marketing principles.
• Proficiency in using web analytics tools (e.g., Google Analytics) and social media management platforms.
• Excellent copywriting, editing, and proofreading skills with a keen eye for detail.
• Ability to analyze data, derive insights, and translate them into actionable strategies.
• Strong project management skills and the ability to juggle multiple projects simultaneously.
• Creative thinking and problem‑solving abilities.
• Familiarity with graphic design principles and video editing tools is a plus.

Benefits

• This position offers a competitive annual salary of Rands, along with a comprehensive benefits package including medical aid, a provident fund, and paid time off.
• Our client believes in fostering professional growth and provides opportunities for continuous learning and development through workshops and training programs.
• You will work in a dynamic and collaborative team environment, contributing to impactful digital campaigns for renowned brands.
• The role is based in Tembisa, Gauteng, offering a stable and supportive work environment within the thriving Media & PR sector.