Digital Communications Coordinator - CRM Entry Level

Clicks Group Limited

Cape Town

On-site

ZAR 180,000 - 280,000

Full time

6 days ago

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Job summary

Clicks Group is seeking a junior Digital Communications Coordinator to join the Digital Marketing Team in Cape Town. You will assist in implementing digital communications initiatives, coordinate campaigns, and support CRM-driven activities.

The role focuses on updating digital content, maintaining deployment calendars, and analysing performance. You will work across departments to ensure accurate messaging and timely delivery of Email/SMS/WhatsApp campaigns.

Qualifications

Essential: National Diploma in Marketing, Communication (or relevant discipline).
Desirable: Bachelor of Commerce degree (or relevant discipline, e.g. Marketing).
Working with People
Presenting and Communicating Information
Writing and Reporting
Applying Expertise and Technology
Planning and Organising
Delivering Results & Meeting Customer Expectations
Adapting and Responding to Change
Achieving Personal Work Goals and Objectives

Responsibilities

To brief, build and update digital communication.
To ensure communication content is accurate and up to date.
To utilise best practice and emerging digital communications tools while being aligned with internal processes.
To coordinate, brief, edit, build, maintain and deploy campaigns (Email/SMS/App notifications/Pop-up/WhatsApp).
To ensure prior approvals are received and the Deployment calendar is being adhered to.
To assist to analyse and report on digital communication initiatives and performance.