Digital Banking Client Advisor - Solutions & Growth

Nedbank; KwaMhlanga; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Nedbank is seeking a client-focused Specialist Recruiter for the Personal and Private Banking - Consumer Channel. You will educate clients on self-service digital solutions while addressing their sales and service needs to grow market share.

You will manage end-to-end client interactions, build lasting relationships, and collaborate with internal teams to provide complete financial solutions aligned with Nedbank policies.

Qualifications

• 2–3 years in Retail/Banking client service or related sales/relationship role.
• Matric / Grade 12 / National Senior Certificate.

Responsibilities

• Respond to client needs with appropriate service and solution.
• Educate clients on self-service digital solutions.
• Build client trust and entrench relationships.
• Cross-sell and upsell through informed product knowledge.
• Ensure clients are onboarded per Nedbank policies.

Skills

Customer service

Sales skills

Relationship management

Product knowledge

Tech savvy

Education

Diploma

Job description

Nedbank is seeking a client-focused Specialist Recruiter for the Personal and Private Banking - Consumer Channel. You will educate clients on self-service digital solutions while addressing their sales and service needs to grow market share.

You will manage end-to-end client interactions, build lasting relationships, and collaborate with internal teams to provide complete financial solutions aligned with Nedbank policies.