Digital Banking Advisor & Cash Services

Nedbank

Kempton Park

On-site

ZAR 134,000 - 201,000

Full time

29 hours ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Job summary

Nedbank is seeking a client-focused service representative to educate customers on digital and self-service solutions, handle cash transactions, and support first-line device maintenance. You will balance and replenish branch stock, assist with statements and documentation, and nurture long-standing client relationships while ensuring compliance with Nedbank policies.

The role emphasizes delivering mutual trust, cross-selling where appropriate, and guiding clients through online services to meet

Qualifications

Retail/Banking client service experience is required.
Cash handling and a basic understanding of financial transactions.
1st line problem resolution experience and tech-savvy approach.

Responsibilities

Address queue flow concerns and assist clients with digital devices.
Balance and service cash transactions over the counter.
Prepare transactional documents for transfers and assist with inter-bank processes.
Educate clients on self-service, digital functionality, and services.
Identify sales leads and refer to the appropriate department.
Maintain client relationships and verify documentation.
Mitigate risk by following policies and employee procedures.