Debtors Controller – Hospitality Finance & Reconciliation

The Bay Hotel

Cape Town

On-site

ZAR 300,000 - 420,000

Full time

14 days+

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Job summary

Village n Life seeks a Distribution Debtors Controller to support the Debtors Manager in billing, payments, reconciliations and reporting across our hospitality distribution channels. You’ll liaise with Travel Agents, Front Office, Reservations and the Finance team to ensure accurate records and timely revenue collection.

Responsibilities include preparing monthly debtor accounts, processing invoices, allocating payments, and following up on >30 day balances.

Qualifications

3–5 years’ experience in a Debtors or Accounts Receivable role.
Hospitality experience is advantageous.
Experience working with Travel Agents and distribution platforms.
Advanced OPERA Cloud knowledge.
Intermediate MS Office skills, particularly Excel.

Responsibilities

Prepare monthly debtor accounts and assist with financial reporting.
Ensure bill-back revenue rates in OPERA Cloud are accurate and aligned with online platform rates.
Ensure all bill-back revenue to Travel Agents is correctly routed and closed off.
Verify that Front Office data transfer amounts are accurate and agree with online platform totals.
Capture and process invoices received through online platforms.
Ensure all debtor payments are correctly allocated and posted.
Follow up on outstanding debtor accounts, particularly balances older than 30 days.
Respond to and resolve queries from customers, predominantly Travel Agents.
Maintain accurate debtor payment schedules and assist with month-end reconciliations.
Monitor debtor accounts and ensure credit limits are not exceeded.
Ensure payments received through various online platforms are accurately recorded.
Ensure bank deposits and virtual card payments are correctly posted to OPERA Cloud.
Maintain accurate records of virtual card payments and reconcile these to bank statements.
Monitor virtual card payments, ensure payments are processed timeously and follow up on queries.
Assist with preparing refund documentation when required.
Maintain accurate and up-to-date reconciliations.
Prepare reports and provide accurate financial information to management.
Manage finance-related email correspondence and maintain organised filing and records.