Debtors Controller

Creative Leadership Solutions; Kempton Park; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Creative Leadership Solutions is seeking an experienced Debtors Administrator in Gauteng. The role requires managing invoices, credit notes, and payments, while maintaining accurate customer accounts and timely collections.

You will liaise with clients, handle queries, and provide regular debtor reporting to management. The ideal candidate has a National Senior Certificate and at least 5 years in a courier/logistics debtors environment, with strong MS Office skills and familiarity with debtors

Qualifications

• National Senior Certificate is required.
• Minimum 5 years’ experience in a courier/logistics debtors environment.
• Debtors control / accounts receivable experience.
• Invoice and credit note processing.
• Customer account reconciliation and statement preparation.
• Handling of debtor queries and collections follow-ups.
• Allocation of payments (cash, EFT, card, cheque).

Responsibilities

• Process invoices and credit notes accurately.
• Ensure correct allocation of payments to debtor accounts.
• Maintain up-to-date customer account records.
• Manage daily debtor transactions.
• Reconcile debtor accounts and ensure accuracy of balances.
• Monitor control accounts and resolve discrepancies.
• Maintain allocated debtors book integrity.
• Investigate and resolve unallocated deposits.
• Follow up on outstanding payments timeously.
• Liaise with customers regarding overdue accounts.
• Escalate non-payment cases for collection action.
• Maintain strong customer service relationships.
• Prepare and distribute monthly customer statements.
• Maintain accurate debtor reports.
• Provide management with updates on overdue accounts.
• Ensure reporting deadlines are met.
• Resolve invoice and payment-related queries.
• Support internal departments with debtor-related information.
• Ensure efficient handling of customer disputes.
• Maintain thorough documentation of all interactions.

Skills

Advanced Excel

Advanced Word

Parcel Perfect

Education

National Senior Certificate

Tools

Parcel Perfect

Job description

REQUIREMENTS

Minimum education (essential):

• National Senior Certificate

Minimum applicable experience (years):

• Minimum 5 years’ experience in a courier/logistics debtors’ environment

Required nature of experience:

• Debtors control / accounts receivable experience
• Invoice and credit note processing
• Customer account reconciliation and statement preparation
• Handling of debtor queries and collections follow-ups
• Allocation of payments (cash, EFT, card, cheque)

Skills and Knowledge:

• MS Office (Advanced Excel and Word)
• Parcel Perfect (advantageous)

KEY PERFORMANCE AREAS AND OBJECTIVES

Debtors Administration & Processing

• Process invoices and credit notes accurately
• Ensure correct allocation of payments to debtor accounts
• Maintain up-to-date customer account records
• Manage daily debtor transactions

Reconciliations & Account Control

• Reconcile debtor accounts and ensure accuracy of balances
• Monitor control accounts and resolve discrepancies
• Maintain allocated debtors book integrity
• Investigate and resolve unallocated deposits

Collections & Customer Liaison

• Follow up on outstanding payments timeously
• Liaise with customers regarding overdue accounts
• Escalate non-payment cases for collection action
• Maintain strong customer service relationships

Reporting & Statements

• Prepare and distribute monthly customer statements
• Maintain accurate debtor reports
• Provide management with updates on overdue accounts
• Ensure reporting deadlines are met

Queries & Support Functions

• Resolve invoice and payment-related queries
• Support internal departments with debtor-related information
• Ensure efficient handling of customer disputes
• Maintain thorough documentation of all interactions

Remuneration Offered

Market related