Debtors Clerk - Cape Town

Impact HR; Wes-Kaap; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Impact HR is seeking a Debtors Clerk to ensure outstanding debt is recovered and to maintain records of financial transactions between clients and the company. The role emphasizes monitoring accounts, following up on overdue payments, and accurate allocations of receipts.

You will handle weekly statements, customer queries, ad hoc accounting duties, and duties from the manager. The ideal candidate has 2–5 years debtors experience, a finance qualification, and strong communication.

Qualifications

• Minimum 2-5 years’ debtors experience.
• Tertiary Qualification in Finance or related field.
• A valid Matric Certificate.
• Excellent communication skills, problem-solving and interpersonal skills.
• Accurate and attention to detail.
• High level of confidentiality.
• Problem solving skills.
• Able to work under pressure.
• Deadline driven.
• Exercise discretion and Confidentiality.

Responsibilities

• Monitor accounts to ensure payments are made timeously and are up to date.
• Debt Collection-Follow up on outstanding accounts.
• Flag overdue accounts to relevant staff and manager
• Maintain and update debtors records system.
• Reporting- age analysis, reconciliations, and processing.
• Resolve customer queries and recon of customer accounts where necessary.
• Accurate and constant follow up with customers regarding outstanding payments.
• Weekly statement send to all customers
• Maintenance of all client portals
• Upload of statements and relevant documents
• Customer tickets be loaded withing 48hours where any discrepancy has been identified
• Ensure accurate allocation of receipts, supported by customer remittance where applicable
• Follow up on unallocated deposits.
• Filing and ensuring all documentation sequences are controlled.
• Ad hoc accounting functions assigned by the manager.
• Ensure clients receive weekly / monthly statements.
• Opening new accounts, vetting new accounts.
• Collections on current accounts will be the key performance area.
• Ensuring that remittances are received, and payments are allocated accordingly.
• Remain courteous to customers.
• Always provide friendly and professional service.
• Ensure workstation is kept clean, neat, and tidy and safe.
• Apply food safety standards as per standard operating procedures.
• Assist with stock take.
• To maintain records of transactions and recons for stock take.
• Pack shelves and check price of items when required.
• To pack stock according to specifications and to ensure pricing is visible.
• To assist with filing, shredding and answer calls.
• Uphold and Promote company values.
• Ensure personal hygiene standards are maintained.
• To perform ad hoc or other duties from time to time as assigned by manager.

Skills

Debt collection

Accounts receivable

Communication

Attention to detail

Confidentiality

Time management

Education

Finance qualification

Matric certificate

Tools

Excel

Accounting software

Job description

Purpose of the role

The Debtors Clerk plays a vital role in ensuring that all outstanding debt is recovered. The role of the Debtors clerk is to maintain records of financial transactions and payments between the clients and the Company.

Debtors

• Monitor accounts to ensure payments are made timeously and are up to date.
• Debt Collection-Follow up on outstanding accounts.
• Flag overdue accounts to relevant staff and manager
• Maintain and update debtors records system.
• Reporting- age analysis, reconciliations, and processing.
• Resolve customer queries and recon of customer accounts where necessary.
• Accurate and constant follow up with customers regarding outstanding payments.
• Weekly statement send to all customers
• Maintenance of all client portals
• Upload of statements and relevant documents
• Customer tickets be loaded withing 48hours where any discrepancy has been identified
• Ensure accurate allocation of receipts, supported by customer remittance where applicable
• Follow up on unallocated deposits.
• Filing and ensuring all documentation sequences are controlled.
• Ad hoc accounting functions assigned by the manager.
• Ensure clients receive weekly / monthly statements.
• Opening new accounts, vetting new accounts.
• Collections on current accounts will be the key performance area.
• Ensuring that remittances are received, and payments are allocated accordingly.

Customer Service

• Remain courteous to customers.
• Always provide friendly and professional service.

Housekeeping

• Ensure workstation is kept clean, neat, and tidy and safe.
• Apply food safety standards as per standard operating procedures.

Stock-take

• Assist with stock take.
• To maintain records of transactions and recons for stock take.
• Pack shelves and check price of items when required.
• To pack stock according to specifications and to ensure pricing is visible.

Administration

• To assist with filing, shredding and answer calls.
• Uphold and Promote company values.
• Ensure personal hygiene standards are maintained.
• To perform ad hoc or other duties from time to time as assigned by manager.

Skills and qualification

• Minimum 2-5 years’ debtors experience.
• Tertiary Qualification in Finance or related field.
• A valid Matric Certificate.
• Excellent communication skills, problem-solving and interpersonal skills.
• Accurate and attention to detail.
• High level of confidentiality.
• Problem solving skills.
• Able to work under pressure.
• Deadline driven.
• Exercise discretion and Confidentiality.