Debtors Clerk

Sun International; Gauteng; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Sun International is seeking a Debtors Clerk to manage invoicing, receipt allocations, collections, and account reconciliations within the Shared Services Centre. The role ensures accurate processing of accounts receivable transactions and timely collection of outstanding debts, while adhering to company policies and service standards.

The role delivers professional support to internal and external stakeholders and requires end-to-end ownership in resolving customer problems to uphold service

Qualifications

• Strong English written and verbal communication skills.
• Numerical accuracy for invoicing and calculations.
• Understanding of accounts receivable processes.
• Ability to resolve customer queries and balance stakeholder needs.

Responsibilities

• Manage customer invoicing and allocate receipts.
• Perform collections and monitor outstanding balances.
• Reconcile accounts and resolve queries for AR.
• Ensure compliance with policies and service standards.

Skills

Customer understanding

Responsive to feedback

End-to-end ownership

Accountability

Transparency

Team player

Ownership

English communication

Numerical skills

Invoicing knowledge

AR receipts/collections knowledge

Job description

The Debtors Clerk is responsible for managing customer invoicing, receipt allocation, collections, account reconciliations, and query resolution within the Shared Services Centre. The role ensures accurate processing of accounts receivable transactions, timely collection of outstanding debts, compliance with company policies and service standards, and the delivery of professional support to internal and external stakeholders.

Core behavioural & Technical / proficiency competencies:

Behavioural

• Deep customer and market understanding
• Responsive to customer feedback
• Demonstrate end-to-end ownership for resolving customer problems
• Accountability
• Transparency
• Collaborative and a team player
• Takes ownership
• English written and verbal communication skills
• Numerical skills (calculations)
• Invoicing transaction process knowledge
• AR receipt and collection process knowledge