Death Claims Benefits Specialist

The Shoprite Group of Companies; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Shoprite Group of Companies is seeking a Benefits Specialist (Death Claims) to provide accurate administrative support for death claim processes. You will liaise with beneficiaries and fund administrators, ensure compliance with policies and legislation, and maintain meticulous records and databases.

Join a team focused on efficient processing, data accuracy, and stakeholder engagement within the Benefits function.

Qualifications

• Grade 12/NSC is essential.
• Degree in Administration or equivalent is beneficial.
• +2 years in an administrative benefits role with exposure to death claim processes is essential.
• Experience engaging with beneficiaries and stakeholders during claim investigations is preferred.
• FMCG or retail sector experience is preferred.

Responsibilities

• Administer and process death claims accurately and within agreed timelines.
• Liaise with beneficiaries, fund administrators, and internal stakeholders to gather documentation and resolve queries.
• Ensure compliance with benefits policies, procedures, and legislative requirements.
• Maintain accurate records and filing systems for auditing and reference purposes.
• Capture and update claim information on relevant systems and maintain databases.
• Consolidate cost or data inputs as required for death claim administration.

Skills

Communication skills

Stakeholder engagement

Education

Grade 12/NSC

Degree in Administration or equivalent

Job description

The Shoprite Group of Companies is seeking a Benefits Specialist (Death Claims) to provide accurate administrative support for death claim processes. You will liaise with beneficiaries and fund administrators, ensure compliance with policies and legislation, and maintain meticulous records and databases.

Join a team focused on efficient processing, data accuracy, and stakeholder engagement within the Benefits function.